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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated and cooled.
What is the size of the team I’d be working with?
6 main shop technicians, 1 recon technician, and 4 express technicians.
What are the shop hours and what are the shift timeframes?
We are open Monday to Friday from 7:00 am to 5:00 pm and on Saturday from 7:00 am to 4:00 pm. We rotate on Saturdays.
What tools does the shop provide that are available for all technicians to use?
Special Service Tools that are required for specific Hyundai recalls, service campaigns, and technical service bulletins, and a toolbox is also provided.
What type of break room facility is provided?
Standard break room off the shop with a drink machine, snack machine, microwave, TV, and refrigerator.
How many bays does your shop have?
There are a total of fourteen bays.
How many repair orders do you average per month?
The average number of repair orders is approximately 1,000.
What is your parts ordering process?
Anything special orders are handled by one of our parts professionals, and we use an auto-generated system for our stock orders.
What is your policy on side work?
It cannot be performed outside of business hours and not from any of our customers.
Do you offer any skills training or continuing education opportunities?
Hyundai provides numerous training opportunities, including in-person and virtual sessions. The cost of training is fully covered for technicians, and if a technician decides to pursue ASE certification, we will cover the testing expenses as well.
Can you describe opportunities for career growth at your business?
We are a fast-growing auto group with 18 dealerships spanning from South Carolina to North Carolina, and we are continuously expanding. We are always seeking individuals to advance within our organization.
Can you describe your performance review process?
We conduct annual performance reviews at the beginning of each new year. These reviews begin with employees grading themselves on basic criteria such as punctuality, attendance, and teamwork. Following this self-assessment, the employees' supervisors will provide their own ratings and discuss any discrepancies or coaching opportunities to help them grow as leaders.
What type of safety training is required?
Standard KPA, Osha training.
Can you describe how Techs work with and mentor younger techs?
We typically work with an apprentice to shadow and learn from the mentor, allowing the mentor to coach and manage as they see fit in order to develop our future technicians.
How does your shop get involved with the local community?
Every year, we hold a fundraiser for a local charity or foundation.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We always participate in our local community college's automotive program, whether it's by donating equipment, vehicles, or parts.
Do you phone screen applicants before doing in-person interviews?
Yes, we do.
What do your in-person interviews entail?
Getting to know the candidate, learning about their attributes and skill level.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We conduct a background check, drug screening, and motor vehicle report screening.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We do not.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Within 24 hours of the initial interview unless instructed otherwise
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
one week
Expirenced Technician
Pay Range: $52,000.00 - $100,000.00/year
The salary range depends entirely on the candidate's level of experience and self-motivation. This is a production-based position.
Entry level Technician
Pay Range: $15.00 - $17.00/hour
The salary range depends entirely on the candidate's level of experience.
Experienced Service Advisor
Pay Range: $45,000.00 - $70,000.00/year
The salary range is determined based on the candidate's level of experience and self-motivation. This position is production-based.
- Health Insurance Offered
- We offer 3 health insurance plans through Luminare. We also offer special technician insurance rates on our high deductible plan starting at $49.00 a month.
- Dental Insurance Offered
- We offer insurance through Guardian VSP.
- Vision Insurance Offered
- We offer insurance through Guardian VSP.
- Retirement Plan Offered
- We offer 401k with a match up to 6% at 33 cents on the dollar. We also offer free retirement consulting through Captrust.
- Sick Leave Offered
- The day you are hired, you automatically receive 3 days of PTO and accumulate more PTO based on your tenure with the company.
- Vacation Offered
- The day you are hired, you automatically receive 5 days of vacation time and accumulate more vacation time based on your tenure with the company.
- Paid Holidays Offered
- We provide 6 paid holidays every year.
- ST / LT Disability Offered
- We provide a variety of short-term and long-term disability options. We also offer critical illness and hospital plans through AFLAC.
- Life Insurance Offered
- The company offers a variety of life insurance options including $20,000 of life insurance through Anderson Automotive Group at no cost to employees upon hire date. You can also elect supplemental life insurance at an affordable rate.
- Uniforms Offered
- Uniforms are provided by the company, and there is a $5 per week laundry fee because the uniforms are washed by a uniform company.
- Other Offered
- The company also offers 3 days of bereavement leave per calendar year and up to 1 week of paid jury duty per year. In addition, we offer paid paternal leave after 1 year of service. We also have a technician bonus program that pays our main shop, flat-rate technicians a yearly bonus every Christmas based on tenure, certifications, and productivity.
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