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Under The Hood
Is the shop heated? Air conditioned?
Shop has overhead heaters and two giant swamp coolers for the hot months.
What is the size of the team I’d be working with?
12 Bays total currently, two of each set aside for Express. We usually run 4-5 Express Technicians and 8 or so Main Line Technicians. New shop will have a total of 22 bays, 4 Express and Main shop 18.
What are the shop hours and what are the shift timeframes?
M- F 7a-6p and Sat 8a-5p. Technicians work a M-F or Tu-Sa shift 8a-5p currently.
What tools does the shop provide that are available for all technicians to use?
Nissan has a wide variety of Specialty tools they have us provide from Consult Diagnostic equipment, Picoscopes, and a whole list of others. We have a tool room with BG supplied fluid exchange machines and the new dealership will be one of the most state of the art Nissan Facilities known to date.
What type of break room facility is provided?
We currently have a large break room above our tool room in our back shop dedicated to the technicians only. Locker provided and a nice place to relax.
How many bays does your shop have?
12 currently with a 22 bay facility being built as we speak.
How many repair orders do you average per month?
Roughly 1000 per month and rising.
What is your parts ordering process?
We use a company called Delaerlogix to streamline our process in Advisor/Tech/Parts communication and parts ordering. Makes the process simple and easy to use.
What is your policy on side work?
With an open RO written by management and on the technicians own time, no problem. We do stick to personal and immediate family vehicles only.
Do you offer any skills training or continuing education opportunities?
Yes, Nissan has a very in depth hands on Academy for bringing technicians fullest potential out with a mixture of in class and online approach.
Can you describe opportunities for career growth at your business?
We like to hire/promote from within. Most 80+% of the technicians in an Express Level II or higher position have all started with us and have been brought up through the ranks.
Can you describe your performance review process?
We try and have an open and on going performance review process. I don't find that set dates once a month is always the most productive or gets the best response.
What type of safety training is required?
There are trainings within Nissan's programs and from our Senior level techs that will go over the safety that we require and expect within our shop walls.
Can you describe how Techs work with and mentor younger techs?
We have a full apprenticeship program in full swing. We pair proven Express Technicians or equivalent with a Senior Master Technician for a period of 3 months to 12 months dependent on aptitude and skill level.
How does your shop get involved with the local community?
Fort Collins Nissan is very active within the community in a lot of different aspects. Our largest sponsorship currently is with Colorado State University, last year had a couple booths at Taste of Fort Collins and so many more.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
I am currently in talks with Front Range Community College Automotive Program to hopefully have more interaction and involvement in providing information on what we are looking for from recent graduates and what they can expect.
Where do you see the shop in five years?
Step one: brand new state of the art facility. Step two: being one of the largest, highest producing Nissan dealerships in Colorado if not the whole Central District.
Do you have an application form and how long does it typically take to complete?
Yes, usually 10-15 minutes
Do you phone screen applicants before doing in-person interviews?
I prefer to meet everyone face to face to get a true feel for who they are. More personable that way in both directions.
What do your in-person interviews entail?
One on one sit down conversation where we learn more about one another. If that goes well I usually have a follow up interview take place with our GM.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
There is a background check and a check to ensure a technician or advisor at any level is insurable within the company.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, we usually have a 60-90 day trial period to showcase skills.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Depends on the severity of the hire. Usually 2-3 days.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Anywhere from 1-5 days usually.
A Level Technician
Pay Range: $30.00 - $37.00/hour
We have a dynamic technician pay road map that lines up directly with Nissan Training and Technician levels. This road map is presented day one as to have everyone know how to move up in their field. We also offer an Efficiency Bonus as well as a Video MPI bonus active day 1.
B Level Technician
Pay Range: $25.00 - $35.00/hour
We have a dynamic technician pay road map that lines up directly with Nissan Training and Technician levels. This road map is presented day one as to have everyone know how to move up in their field. We also offer an Efficiency Bonus as well as a Video MPI bonus active day 1.
C Level Technician
Pay Range: $20.00 - $30.00/hour
We have a dynamic technician pay road map that lines up directly with Nissan Training and Technician levels. This road map is presented day one as to have everyone know how to move up in their field. We also offer an Efficiency Bonus as well as a Video MPI bonus active day 1.
Student Tech / Apprentice
Pay Range: $18.00 - $20.00/hour
We have a specific pay plan for the Apprentice Program that allows a hourly wage for a set period of time as to allow for a great foundation of hands on learning BEFORE any Flat Rate Hours are needed to be produced.
Lube Technician
Pay Range: $17.00 - $18.00/hour
We are competitive in the market as we do market research to see what other equivalent positions are paying. We also have a structured spiff program within the Express Rack.
- Health Insurance Offered
- Wide range of options to choose from gone over once a year in the annual benefit meeting.
- Dental Insurance Offered
- Wide range of options to choose from gone over once a year in the annual benefit meeting.
- Vision Insurance Offered
- Wide range of options to choose from gone over once a year in the annual benefit meeting.
- Retirement Plan Offered
- There is a 401k plan option to opt in to.
- Sick Leave Offered
- Accrued Colorado sick time based off hours worked.
- Vacation Offered
- 1 Week after a year and 2 weeks after 3 years
- Paid Holidays Offered
- After 90 Days
- ST / LT Disability Offered
- Wide range of options to choose from gone over once a year in the annual benefit meeting.
- Life Insurance Offered
- Our owner pays for a Life Insurance policy for all employees but there are options to add more coverage above and beyond that.
- Uniforms Offered
- Provided
- Other Not Offered
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