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Under The Hood
Is the shop heated? Air conditioned?
The Shop is Air Conditioned and Heated.
What is the size of the team I’d be working with?
The Shop is divided into 5 Teams total. Two teams in the main shop with approximately 20 technician and 4 group leaders, the Diagnostic team, Internal team, and Express Technician team with 2 group leaders.
What are the shop hours and what are the shift timeframes?
Shop hours are 7am-6pm. Shift timeframes are 7am-4pm, 8am-5pm and 9am-6pm.
What tools does the shop provide that are available for all technicians to use?
We provided an extensive special tool inventory.
What type of break room facility is provided?
We have a large break room that is heated and air conditioned. It has microwaves, fridge, freezer, ice maker, vending machines, flat screen TV, Sink, Coffee Maker and Toaster.
How many bays does your shop have?
We have a total of 55 bays.
How many repair orders do you average per month?
We do about 1500+ a month.
What is your parts ordering process?
We use CDK to send a parts request to our parts department and a parts runner delivers the parts to your bay.
What is your policy on side work?
No side work is permitted in the Shop.
Are there any other unique features of the work environment worth noting?
We provide toolboxes in every bay.
Do you offer any skills training or continuing education opportunities?
We believe that we never stop learning. We offer Audi specific training in the Buffalo Grove Campus as well as in house training.
Can you describe opportunities for career growth at your business?
We strongly believe in promoting from with-in the company and have created a career path that starts as an entry-level technician up to a Line Technician in house. Many of our employees have grown with the company, starting at entry-level positions.
Can you describe your performance review process?
Performance is reviewed regularly. We also have yearly reviews were we look at factors such as training level, attendance, punctuality, flagged hours, efficiency, CSI, and FRFT score.
What type of safety training is required?
We abide by all national safety standards and have a private company inspecting the facility regularly for compliance.
Can you describe how Techs work with and mentor younger techs?
We have established what we call the diagnostic team. This is part of our commitment to growth. It's typically a group of 5-8 technicians that work with our diagnostic foreman to fix complex automotive problems. We focus on building a diagnostic process and learning time management skills to prepare for the line.
How does your shop get involved with the local community?
As a strong pillar in social initiatives the Fletcher Jones team is proud to be active in giving back to our local communities.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We have a very good relationship with the local Automotive schools and have hired many from their graduating classes.
Do you phone screen applicants before doing in-person interviews?
We phone screen applicants.
What do your in-person interviews entail?
In-person interviews are with the management team.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We preform background checks and drug screenings.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
In-person interviews assess the skill level of the applicant.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Within one week
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Two Weeks
Technician - Flat Rate
Pay Range: $65,000.00 - $160,000.00/year
Expected compensation range is $65,000 - $160,000 / year
- Health Insurance Offered
- Health Insurance is 100% covered for technicians and their family members.
- Dental Insurance Offered
- Dental Insurance is 100% covered for technicians and their family members.
- Vision Insurance Offered
- Vision Insurance is 100% covered for technicians and their family members.
- Retirement Plan Offered
- 401K plan is available with an employer contribution.
- Sick Leave Offered
- Sick leave is offered in compliance with state and cook county laws.
- Vacation Offered
- Vacation time is offered in compliance with state and cook county laws.
- Paid Holidays Offered
- Paid Holidays are offered for eligible employees
- ST / LT Disability Offered
- Options available
- Life Insurance Offered
- Employer provided Basic Life Insurance. Additional options available.
- Uniforms Offered
- A clean and professional appearance is critical to elevating the guest experience. Provided with a split deduction.
- Other Offered
- Employee Assistance Program Insurance Assistance Helpline
