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Under The Hood
Is the shop heated? Air conditioned?
shop is heated
What is the size of the team I’d be working with?
currently 9 people on the team
What are the shop hours and what are the shift timeframes?
7am-5pm M-F
What tools does the shop provide that are available for all technicians to use?
large and specialty tools, all scan tools and diagnostic software, truck lifts, crane, forklift
What type of break room facility is provided?
enclosed break room with heat and AC, fridge, two microwaves and storage cabinets
How many bays does your shop have?
5
How many repair orders do you average per month?
50-60
What is your parts ordering process?
In house parts person that handles parts for techs, either in stock or needs to be ordered
What is your policy on side work?
immediate family and personal vehicles only
Are there any other unique features of the work environment worth noting?
We are a group that works well together and have a very low turnover rate. average tenure in 8+ years. The business is ever expanding and in need top notch people to join the team. We specialize in railroad equipment and are very busy because of that.
Do you offer any skills training or continuing education opportunities?
Yes, we have training for our shop software which every employee operates with a tablet. Also, we send techs to railgear training and manufacture training when classes are offered.
Can you describe opportunities for career growth at your business?
We are one of the leaders in our field, we have innovated several pieces of industry-first equipment, we have a wide range of skills in the shop, and look forward to passing that knowledge and info on to new hires. A tech can expect to learn more here than anywhere else
Can you describe your performance review process?
Reviews and pay raises annually with management
What type of safety training is required?
On-the-job training, but E-rail safe certification will be needed for field techs
Can you describe how Techs work with and mentor younger techs?
Very well, management is very hands-on with new hires to bring them up to speed, especially with the specialized work we do. Also, all employees get tech support, and nobody is left "hanging out to dry." We work as a team to figure things out and get the job done
How does your shop get involved with the local community?
Sponsoring local events and charities
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Unfortunately no, the local high schools do not have any programs. We do hire from tech schools, and most people in the shop have attended tech school
Where do you see the shop in five years?
With the rate of growth we are seeing double the current size is realistic.
Do you have an application form and how long does it typically take to complete?
Yes, 5-10 minutes basic application
Do you phone screen applicants before doing in-person interviews?
No, we would prefer in-person interviews
What do your in-person interviews entail?
Meeting with the boss to show the prospective employee what we do and to see if it would be a good fit for us and them
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Nothing formal
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, we trust what the applicant tells us their skill level is during the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
1-3 days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
1-3 days
A Level Technician
Pay Range: $45.00 - $55.00/hour
Hourly pay based on experience and skill levels
B Level Technician
Pay Range: $35.00 - $44.00/hour
Hourly pay based on experience and skill levels
- Health Insurance Offered
- Blue Cross Blue Shield health coverage, employee and family coverage
- Dental Insurance Not Offered
- Vision Insurance Not Offered
- Retirement Plan Offered
- Company match 401K
- Sick Leave Offered
- Sick days are offered
- Vacation Offered
- Paid vacation includes an additional $500 per year stipend when employees travel
- Paid Holidays Offered
- All major holidays are paid 8 hours
- ST / LT Disability Offered
- Company paid disability policy available
- Life Insurance Offered
- Company paid life policy available
- Uniforms Offered
- Paid for by employer
- Other Offered
- $250 yearly boot allowance offered
Shop Talk
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