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Under The Hood
Is the shop heated? Air conditioned?
Our shop location has a spectacular mild climate all year round with no additional need for cooling and heating requirements.
What is the size of the team I’d be working with?
Current team consist of 4 technicians, 2 service advisors, and shop owner providing service daily.
What are the shop hours and what are the shift timeframes?
Shop has 1 shift, 8 hours a day, operating Monday-Friday, and closed on the weekends.
What tools does the shop provide that are available for all technicians to use?
Specialty tools are provided by the shop as well a computer diagnostic tools for import and domestic vehicles.
What type of break room facility is provided?
Technicians have designated break areas next to their tool boxes.
How many bays does your shop have?
Shop has 6 bays. 3 on the top floor and 3 on the lower level.
How many repair orders do you average per month?
We average 75 vehicles serviced weekly and 300 on a 4 week basis.
What is your parts ordering process?
Parts are ordered electronically, by the service writer team.
What is your policy on side work?
We allow employee's personal vehicles and family vehicles.
Are there any other unique features of the work environment worth noting?
We are a team based shop with a common goal of getting our customers' vehicles back on the road as soon as possible their safety in mind and their passengers.
Do you offer any skills training or continuing education opportunities?
We have partnered with AVI, an online education company providing entry level and advance technical training on all vehicle systems of cars, easy to follow video learning modules.
Can you describe opportunities for career growth at your business?
Technicians have support from in house mentors enabling an individual to grow at the pace he/she is capable.
Can you describe your performance review process?
Quarterly review of work performance and opportunities to hone one's craft of vehicle maintenance and repair work.
What type of safety training is required?
Company provides real time safety training on all shop equipment.
Can you describe how Techs work with and mentor younger techs?
Faxon Garage is a team based shop, all senior techs help and assist junior techs to accomplish jobs to best serve our customers.
How does your shop get involved with the local community?
We sponsor events with local community churches and schools.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We have not received any communication from local schools offering these programs.
Do you phone screen applicants before doing in-person interviews?
Yes, we perform phone interview first for fact finding
What do your in-person interviews entail?
More importantly is to show potential candidate our facility and how shop operates to allow the candidate to understand better of our day to day work situations.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Generally no.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No we do not require on site skill assessments.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Within 1 week.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
It can take between 2-4 interview sessions.
Service Advisor
Pay Range: $52,000.00 - $83,500.00/year
($25.00 - $40.14/hr)
Answering customer questions, scheduling appointments and helping the customer determine what services they may need based on vehicle maintenance issues.
Service Manager
Pay Range: $83,500.00 - $120,000.00/year
($40.14 - $57.69/hr)
Overall shop management of work flow and demonstrate leadership for entire shop team members.
A Level Technician
Pay Range: $83,500.00 - $120,000.00/year
($40.14 - $57.69/hr)
Master ASE technician, pay based on experience and certifications
B Level Technician
Pay Range: $62,500.00 - $83,500.00/year
($30.05 - $40.14/hr)
Mechanical repairs ranging from undercar to engine and transmission replacements, pay based on experience and certifications
C Level Technician
Pay Range: $52,000.00 - $62,500.00/year
($25.00 - $30.05/hr)
Maintenance and tire and alignment service work scope, pay based on experience and certifications
- Health Insurance Offered
- 50% coverage up to $500/month (including dental and vision)
- Dental Insurance Offered
- 50% coverage up to $500/month (including medical and vision)
- Vision Insurance Offered
- 50% coverage up to $500/month (including dental and health)
- Retirement Plan Not Offered
- Sick Leave Offered
- 1 hour earn for each 30/hours of work.
- Vacation Offered
- 1 week after year one of employment, 2 weeks after 5 years of employment
- Paid Holidays Offered
- New years, Memorial day, 4th of July, Thanksgiving, Christmas
- ST / LT Disability Not Offered
- Life Insurance Not Offered
- Uniforms Offered
- Technicians are given 5 day uniforms each week.
- Other Not Offered
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