Craig's Car Care - Technician Jobs in Allen, TX

Top Shop for Technician Jobs in Allen, TX

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Under The Hood

Is the shop heated? Air conditioned?

Yes, Our heat comes from a EPA approved waste oil heater with a Propane back up. We keep the shop at 68-72 degrees in the winter. For the Summer we use a 25 ton AC Unit that pulls the humidity out of the air and can keep the shop 20-30 degrees cool than the outside temperatures. Yes it feels great in the summer!!!!!

What is the size of the team I’d be working with?

1 Manager/Service Advisor 2 Service Advisors 3 Technicians 1 General Service

What are the shop hours and what are the shift timeframes?

Monday - Friday 7:00am to 5:00pm (We are closed Saturday and Sunday) 1 hour for lunch 1 hour for breaks

What tools does the shop provide that are available for all technicians to use?

Everything, except for hand tools and basic scan tools so that all the techs have their own favorite scanners. We have a program where you pick out the tool you want to have as your own and the shop pays for it and lets you pay it back a few dollars each week (you can also use your tool bonuses to help pay for the scanner you want) .

What type of break room facility is provided?

Full break room with TV/PC/ refrigerator, microwave, Keurig, toaster, sink, utensils, plates, snacks, drinks, Nice chairs and tables.

How many bays does your shop have?

10 AC and heated bays plus a 11th bay for our ADAS system

How many repair orders do you average per month?

Over 200

What is your parts ordering process?

The parts ordering process is all done by the service advisors after the authorization has been obtained from the client. Top level new parts are sourced, no client supplied parts are allowed. 50% of the new parts are OE

What is your policy on side work?

We do not have one other than not at the shop and all of our guys/gals make real money and no longer want to do side work. You can work on your own stuff at the shop.

Are there any other unique features of the work environment worth noting?

Call,email or come by the shop and let's start the conversation.

Do you offer any skills training or continuing education opportunities?

• We train formally 10 times a year, we train informally every day. • We will pay you to go to training with comp time • You are able to grow yourself to stay up to date and current plus be ready for the future.

Can you describe opportunities for career growth at your business?

We will provide the support and you provide the positive attitude to succeed at being the best you and part of our team.

Can you describe your performance review process?

Our performance review process is ongoing a team effort and looks for employees doing things right, that care about growing and being part of a team.

What type of safety training is required?

Basic safety training is performed at the onboarding process of orientation then on going after that.Everyone is a safety officer and has the power to stop any unsafe practice at any time.

Can you describe how Techs work with and mentor younger techs?

Our apprentice technicians are assigned to the shop Forman as a point of contact and then are rotated through the shop with all technicians to learn as many different viewpoints as possible. We take on one at a time and the internship will last at least 2 years.

How does your shop get involved with the local community?

We have contacts with community outreach programs, school actives support ,church support programs

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We are an active member of the Collin County Community College Technical Trades for automotive program and a founding member of the advisory committee for this program. We participated the schools ASE accreditation application and inspection process as well.

Is there anything else you’d like to mention about career development and community?

The policies are in place. We have the means and resources to provide training that you want to be a the top of the game as long as you have the desire to succeed.

Do you phone screen applicants before doing in-person interviews?

Yes we do perform a pre screening and will arrange for a phone call to talk about employment questions.

What do your in-person interviews entail?

Once an applicant is invited to an in person interview it is really all about us getting to know more about each other. It is a great opportunity for the applicant to ask questions and let us know what they expect from us and what we can expect from them. Often we will have lunch together.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes, we do background checks and drug screening.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do have a hand on skills assessment for all positions.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

The right person can be hired in just a few days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

5-7 days

Is there anything else you’d like to mention about your hiring process?

We are looking for the right person to hire that benefits everyone.

Lube Technician Pay Range: $35,360.00 - $52,000.00/year

First of all It is important to know that here, You matter, What you do matters. The work you do makes a difference for everyone you help. ($18.00 to $25.00 an hour) Clock hourly

Service Manager Pay Range: $89,000.00 - $175,000.00/year

First of all It is important to know that here, You matter, Your family matters and what you do matters. The work you do makes a difference for everyone you help. • Base salary with add on bonus for KPI and shop goals • At least 1 ASE Certification within (C-1) 12 months of hire • Training hours each quarter • Longevity (how long you have been here) • Maintain minimum performance standard for job description • Earned lunches and snacks and drinks with team goals being met. • PTO / Vacations / 6 Paid Holidays • ASE Test paid for each and every time even if you do not pass • ASE Study guides provided We help to help make you more valuable, better at what you do and also make more money.

Service Advisor Pay Range: $46,000.00 - $98,000.00/year

First of all It is important to know that here, You matter, Your family matters and what you do matters. The work you do makes a difference for everyone you help. • Base salary with add on bonus for KPI and shop goals • At least 1 ASE Certification (C-1) within 12 months of hire • Training hours each quarter • Longevity (how long you have been here) • Maintain minimum performance standard for job description • Earned lunches and snacks and drinks with team goals being met. • PTO / Vacations / 6 Paid Holidays • ASE Test paid for each and every time even if you do not pass • ASE Study guides provided We help to help make you more valuable, better at what you do and also make more money.

Student Tech / Apprentice Pay Range: $17.00 - $24.00/hour

First of all It is important to know that here, You matter, What you do matters. We work with your school schedule. The work you do makes a difference for everyone you help. • ASE Certification in 12 months • Training hours each quarter • Longevity (how long you have been here) • Maintain minimum performance standard for job description • ASE Test paid for each and every time even if you do not pass • ASE Study guides provided • ASE Renal app yearly fee paid for • Tool Bonus at two different levels We help to help make you more valuable, better at what you do and also make more money.

C Level Technician Pay Range: $53,000.00 - $56,000.00/year

First of all It is important to know that here, You matter, What you do matters. The work you do makes a difference for everyone you help. C-Tech pay plans are a base hourly with add on bonus for • 40/50 hour break out goals bonus • ASE Certifications bonus • Training hours each quarter bonus • Longevity (how long you have been here) bonus • Comeback to work ratio bonus • Maintain minimum performance standard for job description bonus • Earned lunches and snacks and drinks with team goals being met. • PTO / Vacations / 6 Paid Holidays • PTO / Vacations / 6 Paid Holidays • ASE Test paid for each and every time even if you do not pass • ASE Study guides provided • ASE Renal app yearly fee paid for We help to help make you more valuable, better at what you do and also make more money. • Tool Bonus at two different levels

A Level Technician Pay Range: $81,000.00 - $176,000.00/year

First of all It is important to know that here, You matter, What you do matters. The work you do makes a difference for everyone you help. Master Tech pay plans are a base salary with add on bonus for • 40/50/hour break out goals bonus • 8 ASE Certifications bonus • ASE Advance level certifications bonus • Training hours each quarter bonus • Longevity (how long you have been here)bonus • Comeback to work ratio bonus • Maintain minimum performance standard for job description bonus • Earned lunches and snacks and drinks with team goals being met. • PTO / Vacations / 6 Paid Holidays • ASE Test paid for each and every time even if you do not pass. • ASE Study guides provided • ASE Renal app yearly fee paid for • Tool Bonus at two different levels We help to help make you more valuable, better at what you do and also make more money.

B Level Technician Pay Range: $56,000.00 - $80,000.00/year

First of all It is important to know that here, You matter, What you do matters. The work you do makes a difference for everyone you help. B- Tech pay plans are a base salary with add on bonus for • 40/50 hour break out goals bonus • ASE Certifications bonus • Training hours each quarter bonus • Longevity (how long you have been here)bonus • Comeback to work ratio bonus • Maintain minimum performance standard for job description bonus • Earned lunches and snacks and drinks with team goals being met. • PTO / Vacations / 6 Paid Holidays • ASE Test paid for each and every time even if you do not pass • ASE Study guides provided • ASE Renal app We help to help make you more valuable, better at what you do and also make more money. yearly fee paid for • Tool Bonus at two different levels

Health Insurance Offered
The company has health insurance through Blue Cross Blue Shield, we pay for half (50%)of the employees insurance.
Dental Insurance Offered
Dental Insurance
Vision Insurance Offered
Vision Insurance
Retirement Plan Offered
IRA with a employer matching contribution plus we put you with a great financial planner that does a great job of coaching on how to plan for the things you wants now and to be ready when it is time to retire.
Sick Leave Offered
3 PTO days at hire and add one PTO day per year up to a total of 8 PTO days.
Vacation Offered
1 week after the first year and 1 week added after each 5 years. For a total of 4 weeks vacation per year.
Paid Holidays Offered
We offer 6 (six) paid holidays a year.. New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
ST / LT Disability Offered
ST/LT Offered
Life Insurance Offered
Life Insurance
Uniforms Offered
Uniforms will be provided after probation (job shirt and pants). We do also have baseball caps and beanies. New safety footwear (hard toe) each year.
Other Offered
• Monthly Tool bonus for team goals being reached • Weekly Lunch bonus for team goals being reached • Weekly Snack and drink bonus for team goals being reached . Weekly hours bonus

Monthly Poll Question

Answer a poll question for a chance to win $500 plus $500 for a local High School.

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What's your take on the benefits to having AC in the shop?

Shop Talk

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Our newest (and youngest) technician, Garrett, replacing an evap temp sensor. He is really doing some great work with a lot of help from the old farts (I mean other technicians).

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Summer is here and the service is in full swing! Lots of hot cars and trucks rolling in needing our love and skills. We even test the air speed coming from the vents. Yes it does make a difference to find bad blowers, doors and actuators (of course we check the cabin filter first.)

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The best part about Texas is the summer heat really challenges today's vehicles AC and electrical systems. The worst part is having to work in a 100 degree shop with 75% + humidity. Well while we cannot control the weather outside, we can control it inside. Not to many 10 bay independance shops can provide AC for their techs. Craig's Car Care invested on the near side of $100 K to make this a reality.

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It is the last week in April and we're getting the AC unit for the shop tuned up and running today. Change the air filters and we have 75 degrees in the shop with low humidity (that's the real winner when it is 93% humidity outside)

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Had a fantastic training event today where a Napa NAIT training instructor gave us a full Saturday of hands-on training on air conditioning testing and inspections at a very high level.

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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

We had our second best month, technician training, several new clients, abundance of 5 star Google Reviews!