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Under The Hood
Is the shop heated? Air conditioned?
No
What is the size of the team I’d be working with?
Team sizes are 3-5 people
What are the shop hours and what are the shift timeframes?
Technician work hours are 8am-5pm M-F Saturdays are on rotation 8am-3pm
What tools does the shop provide that are available for all technicians to use?
we provide all special tools, diagnostic tools, and equipment
What type of break room facility is provided?
Airconditioned break rooms with refridgerator, microwave, sink and television.
How many bays does your shop have?
50
How many repair orders do you average per month?
2000
What is your parts ordering process?
We use Reynolds and Reynolds Advanced Service allowing the service advisor to notify the parts department when repair approval is recieved. the parts department and technician is then notified of the approval and the parts order is placed. The technician is also notified when the part has arrived all without you leaving your bay.
What is your policy on side work?
No side work is allowed on company property or if this conflicts with our customer base and business.
Are there any other unique features of the work environment worth noting?
We are a family owned and operated dealer, we have many long term employees and VERY LITTLE turn over, our staff stays with us because we have a great, fun work environment where everyone knows your name and everyone works as a team. we also have two dedicated shop foreman here to help you at any time.
Do you offer any skills training or continuing education opportunities?
We have a full time trainer on duty, He is a master technician with a great compassion for helping develop your skills and career.
Can you describe opportunities for career growth at your business?
We believe in promoting from within, many of our Managers, Shop Foreman, and Trainers have been promoted from within. We promote select technicians into our inhouse training program for career development.
Can you describe your performance review process?
Due to our constant communication with our technicians, performance reviews are done at key training achievements.
What type of safety training is required?
Safety and Compliance training is administered by KPA online and visits to the store throughout the year.
Can you describe how Techs work with and mentor younger techs?
Our team is dedicated to helping each other along with our full time trainer and shop foreman you will never feel stuck and without help.
How does your shop get involved with the local community?
As a company we have many affiliations with many charity and community projects
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Yes, we visit career days and support the local school programs
Is there anything else you’d like to mention about career development and community?
Giving you all the training and support to suceed is our pleasure, Watching you grow and become the best you can be is our reward.
Do you phone screen applicants before doing in-person interviews?
In some cases, yes but in-person interviews are important for both parties. We want you to be comfortable with us as we want to be with you. We want you to see and feel the work environment that we are so proud of.
What do your in-person interviews entail?
A tour of the facility, meeting some of our staff, discussing your career objectives and how we can help you achieve your goals.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
3 days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
3 days
Ford Service Technician
Pay Range: $36,000.00 - $120,000.00/year
Pay rate is determined by your Ford certifications, years as a technician, and specific skills. Your ability to turn flat rate hours determines your annual income.
- Health Insurance Offered
- Choice of 3 different health plans with Florida Blue
- Dental Insurance Offered
- Choice of 2 different dental plans with Guardian
- Vision Insurance Offered
- Choice of 2 different vision plans with Guardian
- Retirement Plan Offered
- Employer sponsored 401K with ADP Retirements
- Sick Leave Not Offered
- Vacation Offered
- After 1 year of employment, 1 week. After 2 years of employment 2 weeks After 5 years of employment 3 weeks
- Paid Holidays Offered
- After 90 days if employees' department is closed for the holiday (mainly for hourly employees)
- ST / LT Disability Offered
- Choice of disability programs with Mutual of Omaha
- Life Insurance Offered
- $25,000 employer paid life insurance policy. Choice of optional additional employee purchased life insurance with Mutual of Omaha
- Uniforms Offered
- We supply technician uniforms. there is a very mnimal weekly charge for technicians laundry service.
- Other Offered
- Employee vehicle purchase and service repair discounts
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