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Under The Hood
Is the shop heated? Air conditioned?
Our back shop, Lube rack and Service drive are all heated during the cold Winters. During the Summer we have "Big Ass Fans®" throughout the shop and service drive to help keep the temperature down.
What is the size of the team I’d be working with?
Our current team consist of 5 Engine Shop Technicians, 8 Back Shop Technicians, 10 Main Shop Technicians including 3 Apprentices. Additionally we currently have a team of 10 full time and 2 part time Express Techs.
What are the shop hours and what are the shift timeframes?
The service department here at Carr starts bright and early at 7:00 am and we keep the doors open until 7:00 pm. Most of our technicians start at 7:00am and end their day around 4:00pm other techs prefer to come in at 8:00am and clock off at 5:00pm.
What tools does the shop provide that are available for all technicians to use?
We provide special tools needed for special repairs on Subarus. We will supply basic tools needed for express technicians.
What type of break room facility is provided?
A lunchroom is available for all our employees. A Large Refrigerator, Microwave, and T.V. are available all day. In our customer lounge we have a self serve espresso machine and water machine.
How many bays does your shop have?
Our Engine shop consists of 5 bays, our Back shop consists of 8 bays, our Main shop consists of 11 bays including a "Hunter Alignment Rack". Our Express Department consists of 4 bays inside of our Main shop. We also have 2 flat stalls.
How many repair orders do you average per month?
This year each month our RO count keeps going up, year over year. We averaged about 3200 a month for the first half of the year.
What is your parts ordering process?
Electronic ordering process
What is your policy on side work?
Side work for personal vehicles as well as family and friends is allowed in our shop. Our only requirement is that there be an RO open and all shop rules are being followed.
Are there any other unique features of the work environment worth noting?
We are the busiest Subaru shop in the Northwest! We are a family owned dealership group that treats our employees like family. We like to have fun while staying busy. 40% of our employees have been with Carr for 10 years or more!
Shop Talk
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A few weeks ago, 10 of our awesome ladies—Yolanda Bentley, Kenzie Brennan, Kelsey Gonzales, Heidi Ireland, Amy Johnson, Elvia Lujan, Sarah Moss, Charla Pachmayr, Brandi Pinsly, and Heidi Weiler—took on the epic Hood to Coast Relay! It’s a long, tough race that goes through the night, but they all crushed it! 💪
As part of the Subaru Love Promise, this month we dedicated our efforts to Subaru Loves Learning. We've been running a program called Pack The Outback, where we collected school supplies for a local kindergarten class at Beaver Acres. Our team, along with our generous customers, donated supplies, and once we gathered everything, we delivered them to the school. To show our appreciation, we also washed all of the teachers' vehicles and celebrated their hard work with a pizza party, drinks, and a surprise Teacher Sanity Relief Kit!
We are excited to introduce our Tech of the Month, Adrian Berumen Rodriguez. Adrian is one of our key shop technicians and one of the few certified Solterra specialists on our team. With five years of experience in the service industry, Adrian has become an invaluable asset to our shop.
