Bozard Ford Lincoln

About Us

Bozard Ford Lincoln Dealership - Driven to Inspire - Positively Bozard - Committed to Honesty, Integrity, Customer and Employee Satisfaction Bozard Ford has been a family-owned and operated dealership in St. Augustine since 1949. Founded by Mr. and Mrs. Fred H. Bozard, Jr., the Bozard family has worked to serve both their country and their community for three generations and more than 75 years. Both Fred H. Bozard Jr. and Fred Bozard, III served their country in the U.S. Navy before returning home to run Bozard Ford in St. Augustine. The Bozard family continues their civic duty in the St. Augustine area by participating in various organizations and as active members of the community. The entire Bozard Ford Lincoln Team is committed to sharing family values and providing a fun, efficient experience to customers in the St. Augustine and Jacksonville communities. Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a four-time Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. For 2019, we have also been awarded DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction. To better serve the growing population of St Augustine and Jacksonville, our new facility offers 91 climate-controlled service bays, WiFi in the customer lounge, a no-appointment Quick Lane service for routine maintenance on any make or model, among other great amenities. The success of Bozard Ford Lincoln can be traced directly back to the culture inside the dealership. Team members are encouraged and rewarded for being the best they can be in and outside of work hours. Our team didn't set out to win awards, we set out to do business the right way. We appreciate the recognition, but are more proud of what we accomplish with our customers and in our community. I

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Under The Hood

Is the shop heated? Air conditioned?

Yes, Heated and air conditioned facility

What is the size of the team I’d be working with?

Fixed operation team consists of approximately 130+ team members. Technicians are assigned to teams that have opposing strengths and weaknesses and typically comprise of approximately 4-6 members with a team lead.

What are the shop hours and what are the shift timeframes?

We offer several different shift options, 7-4, 8-5 and 9-6 in main service and our Quick Lane has shift from 7-4, 8-5 and 10-7 Main Service 7-7 M-F 8-4 Saturday Quick Lane 7-8 M-F 7-7 Sat 9-5 Sun

What tools does the shop provide that are available for all technicians to use?

Tire service equipment, alignment machines, power-train lifts, A/C machines, specialty tools, flush machines, hydraulic press, IDS/computers/diagnostic, parts washers, welder's, brake service machines, vacuums, pressure washers, etc....

What type of break room facility is provided?

Three large break rooms equipped with sinks, microwaves, refrigerators, snack machines, drink machines, water fountains and seating for large groups.

How many bays does your shop have?

91+ Climate controlleds bays

How many repair orders do you average per month?

Currently 4800-5200

What is your parts ordering process?

Emergency order basis if the vehicle stays, and regular order if the vehicle is picked up, ordering done by Technician

What is your policy on side work?

We encourage our technicians to work on their personal and family members vehicles after normal business hours. Additional work outside of family members can be done with management approval.

Are there any other unique features of the work environment worth noting?

On site daycare facility available to team members and a Ford's Garage Restaurant

Do you offer any skills training or continuing education opportunities?

Yes, on-line and in-class room training through Ford Motor Company. We also have a technician development program (TDP) for employees and applicants that are currently working in our Quick Lane or attending a qualified technical school. Our TDP program is approximately 8 months of hands on, computer and on line training the we offer in house in order to train new technicians.

Can you describe opportunities for career growth at your business?

We pride ourselves in hiring and promoting from within whenever possible. Many of our technician team leads have gone through our Quick Lane, TDP and main shop. Our shop foreman is a local J-Tech graduate (local technical school), who started as an apprentice technician and eventually worked his way to a team lead before be promoted to shop foreman. We also offer a Leadership Academy, that provides professional leadership instruction and coaching. This program is a 6 month commitment that involves reading material and multiple coaching sessions through the Ford Customer Experience Program. This program is designed to help and promote new leaders, develop leadership skills and help candidates grow in their career.

Can you describe your performance review process?

We base our quarterly performance reviews on character, production, training achievements and work quality.

What type of safety training is required?

We conduct our own in house safety training monthly based of OSHA requirements

Can you describe how Techs work with and mentor younger techs?

We have an exclusive in house training program (TDP-tech development program) that is run by a Ford senior master technician that has an extensive training background to include working at J Tech (a local technical school) as an instructor and curriculum coordinator. In addition, many of our senior team leads also coach and train through our apprenticeship program after TDP.

How does your shop get involved with the local community?

Bozard has been a community leader for over 70 years serving St. Augustine and North Florida. We give back by supporting the endeavors of our associates to make our neighborhoods, schools and communities a better place for all. Our community involvement and sponsorship budget are prioritized to the passions and interests of our employees.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes, we participate in career fairs with our local community college and tech schools. We also invite candidates to our facility for tours and work directly with school leadership to create a career path for young adults.

Where do you see the shop in five years?

We continue to grow in many areas, especially efficiency, innovation, technology and personal development.

Is there anything else you’d like to mention about career development and community?

Do you have an application form and how long does it typically take to complete?

Yes, approximately 10-15 minutes

Do you phone screen applicants before doing in-person interviews?

Yes, we are able to conduct phone and zoom screen interviews especially if you are out of state or a long distance away.

What do your in-person interviews entail?

Relaxed interview where we have the opportunity to get to know the applicant and they can get to know us. We also enjoy taking our applicants on a tour of the facility as well

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes, we perform a drug screen and background check.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Not at this time

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

2-3 days

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

2-3 weeks

Is there anything else you’d like to mention about your hiring process?

We also offer relocation assistance for qualified applicants

A Level Technician Pay Range: $35,000 - $200,000/year

We offer flat rate, salary and hourly pay plans, as well as a technician longevity bonus. The longevity bonus is calculated based on the amount of hours turned and years consecutively employed at Bozard Ford Lincoln. Calculations are from July 1st through June 30, paid out in November at the Longevity dinner. You must still be employed in November to receive the bonus. 3 years $.75 x hours turned for the year 5 years $1.00 x hours turned for the year 10 years $1.50 x hours turned for the year 20 years $2.00 x hours turned for the year

B Level Technician Pay Range: $35,000 - $85,000/year

C Level Technician Pay Range: $35,000 - $65,000/year

Lube Technician Pay Range: $31,200 - $35,000/year

Service Advisor Pay Range: $35,000 - $115,000/year

Salary, commissioned based pay plan in conjunction with routine contests and bonuses

Service Manager Pay Range: $65,000 - $150,000/year

Salary, commissioned based pay plan in conjunction with routine contests and bonuses

Student Tech / Apprentice Pay Range: $31,200 - $35,000/hour

Health Insurance Offered: Comprehensive health insurance offered through Florida Blue with multiple coverage options. We also offer a Health & Wellness program that encourages our employees to stay healthy and can provide discounts on health insurance.
Dental Insurance Offered: Comprehensive dental program is available
Vision Insurance Offered: Comprehensive vision program is available
Retirement Plan Offered: 401K program is available and
Sick Leave Offered: Bozard provides 6 paid sick/personal days per year in addition to vacation
Vacation Offered: Bozard offers up to 3 weeks paid vacation per year
Paid Holidays Offered: Bozard offers 6 paid holidays per year (Christmas, New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving)
ST / LT Disability Offered: Short and long term disability insurance is available
Life Insurance Offered: Limited life insurance program is available
Uniforms Offered: Bozard provides uniforms (Work pants, and shirts)
Other Offered: We also offer assistance with purchasing VCM III / laptops and pay for IDS licensing.

Shop Talk

Celebrating our newly Certified Master technicians!

Celebrating Colby Mack for his recording breaking month!

Winners of our First Annual Toolbox Decorating competition!

We love the dance floor at our annual Christmas party!

It is a great honor to be awarded the inaugural 2022 "Top Professional Development System" in the "Best Culture" category recognized by C.A.R.S., USA Motor Jobs, Ascent Dealer Services, Sandy Cerami, Adam Marburger, and Scott Trainor.