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Under The Hood
Is the shop heated? Air conditioned?
Yes. It's both heated and air-conditioned.
What is the size of the team I’d be working with?
36 Technicians and 12 advisors with 3 shop foremen.
What are the shop hours and what are the shift timeframes?
Service is open from 7am – 8pm. Shift schedules are 8.5 hrs. For new employees, the shift is 9:00 – 5:30.
What tools does the shop provide that are available for all technicians to use?
We have all BMW special tools available. Regular hand tools need to be provided by the tech. We have built-in toolboxes so no employee purchased box is needed.
What type of break room facility is provided?
A nice one 😊. We have a full kitchen and cafeteria-style break room.
How many bays does your shop have?
37 bays and we are always busy.
How many repair orders do you average per month?
2,500 per month on average.
What is your parts ordering process?
Parts representatives order all parts. Electronic ordering with parts ran out to the techs bay.
What is your policy on side work?
We do not allow side work to be done on site as it is an insurance issue.
Are there any other unique features of the work environment worth noting?
There are many but one of the best is the climate-controlled parking ramp. A tech will almost never need to go out in the snow or rain.
Do you offer any skills training or continuing education opportunities?
Shop pays for completed and passed ASEs. Shop pays for MFG training both on site and off premise including : Travel, Lodging, Food, and time at class.
Can you describe opportunities for career growth at your business?
Our mission statement is Growth Powered By People! How far you go depends on you and your drive. We have had many techs become service managers and service managers become fixed operations directors and even general managers!
Can you describe your performance review process?
Performance Reviews are each done at service manager's discretion.
What type of safety training is required?
Monthly safety meetings. On-line safety training at hire. Safety committee on site.
Can you describe how Techs work with and mentor younger techs?
Our senior technicians are afforded the opportunity to mentor new and upcoming techs.
How does your shop get involved with the local community?
All Lithia stores are very involved in community events. Lithia Motors Inc. has great national community involvement including Lithia 4 Kids.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Our local stores and national recruiters are very involved with local High School vocational programs . Lithia Motors Inc. is a preferred employer at all national vocational schools.
Is there anything else you’d like to mention about career development and community?
Our Growth Powered By People mission provides a chance for you to further your career as far as you want without obstacles. Do the work and move on up!
Do you phone screen applicants before doing in-person interviews?
Applicants are phone screened by a recruiter and then an in person or phone interview is scheduled with the service manager.
What do your in-person interviews entail?
One on one question and answer with the service manager and shop foreman if available.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Assessments may be conducted prior to offer. Background, MVR and Drug Screens are conducted after offer and with hire being contingent to outcome.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
There are some assessments that are performed on line.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We try to keep in contact with our candidates and a rejection or offer is usually made within a week.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Depending on the number of applicants it usually takes less than a week.
Journeyperson Technician (A,B,C Levels)
Pay Range: $60,000.00 - $100,000.00/year
This position is an union Journeyman Technician role which makes the rate determined by the CBA, which is a guaranteed rate and a flat rate per hour booked.
Light Duty Technician
Pay Range: $48,000.00 - $60,000.00/year
This position is an union Light Duty Technician role which makes the rate determined by the CBA, which is a guaranteed rate and a flat rate per hour booked.
Service Advisor
Pay Range: $60,000.00 - $85,000.00/year
This is a union Service Advisor position which pays a base rate guaranteed by the CBA as well as additional incentive based on performance of the individual and the department.
- Health Insurance Offered
- Coverage for our Union employees is through the Union (MN Auto Dealers) agreement. All non-union employees have two health plans to choose from.
- Dental Insurance Offered
- Dental Insurance offered
- Vision Insurance Offered
- Vision insurance offered
- Retirement Plan Offered
- 401k with company participation. Employee Stock Purchase Program
- Sick Leave Offered
- Sick Leave is built into PTO Plan.
- Vacation Offered
- PTO offered: After 1 year of service: 40 Hours After 2 years of service: 80 Hours each anniversary date After 7 years of service: 120 Hours each anniversary date
- Paid Holidays Offered
- Most major holidays offered
- ST / LT Disability Offered
- ST/LT disability offered.
- Life Insurance Offered
- First $10,000 paid by company.
- Uniforms Offered
- Uniforms and laundry service offered.
- Other Offered
- Generous employee discounts on vehicle purchases, leases, parts, and service contracts.
