Big Rig Fixer - Technician Jobs in Carol Stream, IL

All shop bays and offices are heated to keep everyone comfortable during the colder months. While only the offices are air-conditioned, the shop bays are well-ventilated for the summer season.

Our team is currently small, with 3 to 5 mechanics, but we’re growing. We’re actively looking for dedicated professionals to join us as we expand, creating more opportunities for collaboration and growth.

Our work hours are 8:00 AM to 4:30 PM, Monday through Friday. You’ll have a 30-minute lunch break to recharge during your shift.

We ensure our technicians have access to the best tools for the job. This includes advanced diagnostic equipment like Cummins INSITE, Volvo Tech Tool, CAT Electronic Technician, PACCAR ESA, and Jaltest Commercial Vehicle scanners. We also provide hydraulic lifts, jacks, air compressors, refrigerant machines, pneumatic tools, plasma cutters, MIG welders, bench grinders, parts washers, PPE, repair databases, and consumables. In short, if you need it to get the job done, we’ve got it.

Our break room is located upstairs, offering a unique view of two of our shop bays. It’s equipped with a refrigerator and microwave for your convenience, and the front office has a water dispenser with hot and cold options.

We operate six bays in total, with three garage doors providing access to keep the workflow efficient.

On average, we handle about 62 service orders per month, keeping us busy while maintaining a manageable pace for our team.

Our parts department handles all parts ordering for approved jobs. While some parts may need to be special ordered, we maintain a well-stocked inventory of common items to minimize downtime and keep jobs moving smoothly.

Side work for current or prospective clients is not permitted, ensuring a consistent and professional standard for all services performed under our name.

Our shop combines a tight-knit team environment with a focus on quality tools and an organized workflow. We believe in maintaining a clean and efficient space where everyone feels supported and equipped to do their best work.

At Big Rig Fixer, we encourage our team members to stay sharp by learning on the job and through available resources. While we don’t have formal in-house training programs, we support technicians in pursuing certifications and attend manufacturer workshops when possible. We believe in growing together and are happy to share knowledge within the team.

We value initiative and hard work, which naturally open doors for advancement. Many of our team members grow into lead roles, gain specialized expertise, or even explore opportunities in operations or customer service. At Big Rig Fixer, growth is about leveraging your skills and interests to carve out a rewarding career.

We keep our performance evaluations straightforward and focused. Feedback is given regularly, and we emphasize strengths and areas for improvement during one-on-one conversations. Our goal is to keep communication open and ensure everyone knows how they’re contributing to the team’s success.

Safety is critical in our line of work. New team members receive basic safety training when they join, covering equipment use and workplace best practices. We also have ongoing safety discussions during team meetings to keep everyone mindful of staying safe on the job.

At Big Rig Fixer, we’re all about teamwork. Senior techs often share their expertise with newer team members, creating a hands-on learning environment. Mentorship here is informal but effective, with everyone pitching in to help each other grow and succeed.

We’re proud to support our community in small but meaningful ways. From sponsoring local events to offering free safety checks for drivers, we stay connected to the people we serve. Our focus is on building strong relationships with both our customers and neighbors.

We’re always happy to encourage the next generation of technicians. While we don’t have formal partnerships, we’ve hosted students for shop visits and are open to speaking with tech schools about career opportunities. We believe it’s important to show young people the value of skilled trades.

Big Rig Fixer is built on trust, teamwork, and a commitment to doing the job right. While we’re always working to improve, our focus remains on creating an environment where people feel valued and supported, both in their careers and in the broader community.

Yes, we typically conduct a brief phone screening to get to know applicants, review their qualifications, and ensure alignment with the role before moving to the next step.

Our in-person interviews are straightforward and focused on getting to know you better. We’ll discuss your experience, technical skills, and approach to troubleshooting and repairs. We also take this time to show you around the shop and answer any questions you may have about the role or our team.

We do not perform background checks or drug screenings. However, we may contact your references to gain insight into your work ethic and past experience.

Yes, we conduct a hands-on skill assessment. This typically involves completing a small repair or diagnostic task under supervision to assess your technical abilities and approach to problem-solving.

We aim to provide feedback within a week of your in-person interview, whether it’s an offer or a decision to move in another direction.

Our hiring process is typically efficient and straightforward. On average, it takes about one to two weeks from application submission to the final decision, depending on scheduling and the time needed to check references.

We value transparency and communication throughout the hiring process. Our goal is to make the experience as straightforward and positive as possible, ensuring that candidates feel well-informed and comfortable at every stage.

Entry-level role focused on learning and assisting senior technicians.

Technician with basic knowledge and skills, capable of handling routine repairs under supervision.

Technician with solid experience, able to perform diagnostics and handle most repairs independently.

Highly skilled technician with extensive experience, capable of handling complex diagnostics and major repairs.

Leadership role responsible for overseeing shop operations, mentoring technicians, and ensuring quality control.