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Under The Hood
Is the shop heated? Air conditioned?
Audi Stratham is a fully heated and air-conditioned shop.
What is the size of the team I’d be working with?
The Audi Service Team consists of a Service Director, Assistant Manager, 5 Service Advisors, 11 flat rate technicians, 2 hourly technicians.
What are the shop hours and what are the shift timeframes?
Shop hours: Mon - Fri 7:30AM - 5:00PM Sat 8:00AM - 4:00PM (rotating basis) Sun Closed
What tools does the shop provide that are available for all technicians to use?
Audi Stratham provides technicians with a workbench with a cabinet with the computer. Technicians must provide their own Tools, Toolbox. Audi Stratham is also equipped with any special tool required by Audi.
What type of break room facility is provided?
We have a couple of locations for staff to enjoy a break
How many bays does your shop have?
The shop has 14 service bays and a separate alignment bay
How many repair orders do you average per month?
900 -1000
What is your parts ordering process?
Parts ordering is on a daily basis, and in some cases we have the ability to locate a needed part at anther dealer and get it the same day.
What is your policy on side work?
We do not allow side work unless it is the technician's personal vehicle and it billed out at an employee rate
Are there any other unique features of the work environment worth noting?
Requirements: High School Diploma or equivalent 2+ years of direct repair experience for both domestics and imports with diagnostics, general repairs and maintenance. Automotive Trade School graduate (preferred) Automotive Service Excellence (ASE) Certifications (Preferred) State Vehicle Inspector Certification a plus! Occasionally lift and/or move up to 50 pounds Flexible schedule to cover store hours Excellent communication skills with a customer focus and friendly attitude Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements Pre-employment background check and drug screening required
Do you offer any skills training or continuing education opportunities?
We offer several types of training for all our employees, we have an in-house training that meets once a month for training sessions with all employees.
Can you describe opportunities for career growth at your business?
We are an employee-owned Auto Group, and internal growth is very important to us.
Can you describe your performance review process?
We complete quarterly and yearly reviews
What type of safety training is required?
We have Several Audi Safety training, as well as NHADA Training, and OSHA training
Can you describe how Techs work with and mentor younger techs?
We have a shop foreman and an assistant shop foreman who work closely with the apprentice technicians.
How does your shop get involved with the local community?
We are heavily involved not only in the local community for education but several charities. We also have several scholarships we deliver to local students.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We are involved with several of the local high schools, technical schools, as well as the community colleges.
Is there anything else you’d like to mention about career development and community?
We work closely with the local schools to provide part-time jobs, we also have several fundraising efforts to help our local community.
Do you phone screen applicants before doing in-person interviews?
ICL does not conduct phone screening, we believe in sitting with any candidate to discuss any employment possibilities.
What do your in-person interviews entail?
The ICL hiring manager will sit with the applicant to discuss the position, the applicants qualifications, and any licenses, or certificates they may hold. The applicant may also sit with other managers, shop foreman to discuss the position. The applicant will also get a tour of the facility.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
International Cars LTD. (ICL) believes that hiring qualified individuals to fill positions contributes to the overall success of our company. Criminal background checks are a means of promoting a safe work environment for employees and customers. Criminal background checks also promote the protection of ICL property and the property of our employees and customers.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
ICL does not conduct any skill assessment before hiring an applicant
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
After an Online application is completed, and interview is conducted the wait time can take up to 7 days to process.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
After all interviews are complete, and all background checks, and screening is completed, the start could take up to 14 days depending when ICL receives all results,
Is there anything else you’d like to mention about your hiring process?
It is International Cars LTD.’s (ICL’s) policy to secure a driving record on all prospective employees. ICL also periodically secures updated driving record checks on current employees whose jobs require them to drive.
Flat Rate TEchniocian
Pay Range: $80,000.00 - $150,000.00/year
Annual Profit-Sharing Bonus up to $14,000! $65K - $100K+ Annually Earn up to 4 weeks paid vacation plus personal time off Employer sponsored healthcare benefits – WE PAY 64% Vision, Flexible Spending Accounts, Short Term Disability Company paid Life Insurance and Long-Term Disability Generous 401(k) match Earn shares in our Employee Stock Ownership Plan Tuition Reimbursement Opportunities for Professional Development and Growth CLOSED ON SUNDAYS Only Employee-Owned Auto Dealership Group in New England
- Health Insurance Offered
- International Cars LTD. (ICL) currently offers a variety of insured benefits to eligible employees and their eligible dependents. Medical plans are offered through Blue Cross Blue Shield of Massachusetts, with flexible spending accounts. - WE PAY 64%
- Dental Insurance Offered
- Dental plans offered through Blue Cross Blue Shield of Massachusetts
- Vision Insurance Offered
- Vision plans offered through - Vision Service Plan (VSP)
- Retirement Plan Offered
- * ICL offers a Generous 401(k) match * Employees earn shares in our Employee Stock Ownership Plan
- Sick Leave Offered
- International Cars LTD. (ICL) provides paid time off days (PTO) to all employees. The purpose of PTO is to provide you with some pay when you are unable to work due to illness, injury, or the effects of domestic violence. You can utilize PTO accrual immediately upon hire.
- Vacation Offered
- Full-time employees of International Cars LTD. (ICL) accrue paid vacation time based on the length of their full-time employment. Employees who work 30 to 40 hours/week are eligible to accrue vacation at 80% of the full-time rate. Eligible new employees will begin to accrue paid vacation time on the first day of the calendar month following their hire date.
- Paid Holidays Offered
- International Cars LTD. (ICL) offers eligible employees Holidays with pay, ICL normally recognizes the following holidays, though the company may remain open for business: New Year’s Day Easter Sunday Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Eve Day Christmas Day
- ST / LT Disability Offered
- * Long Term Disability offered through USAble Life * Short Term Disability offered through USAble Life
- Life Insurance Offered
- Employee Life Insurance offered through USAble Life
- Uniforms Offered
- ICL offers free Uniforms for technicians
- Other Offered
- * Earn shares in our Employee Stock Ownership Plan * Annual Profit-Sharing Bonus up to $14,000 * ICL offers Tuition Reimbursement * Opportunities for Professional Development and Growth * Closed on Sundays * Only Employee-Owned Auto Dealership Group in New England
