Photos
Under The Hood
Is the shop heated? Air conditioned?
Yes! Heated and Air conditioned workshop
What is the size of the team I’d be working with?
5-10 Technician Production Teams
What are the shop hours and what are the shift timeframes?
Mon-Friday 7:30AM - 5:00PM Sat 8:00AM-3:00PM
What tools does the shop provide that are available for all technicians to use?
All state of the art equipment available to use - All required VAS and Hunter tools / equipment available.
What type of break room facility is provided?
Break room includes seating for 20 people, TV, fridge, microwave, toaster oven, shower, and a clean and neat locker room.
How many bays does your shop have?
20 Bays
How many repair orders do you average per month?
1300+
What is your parts ordering process?
We have an active parts dept strictly for our workshop and technicians. We have another parts retail counter strictly for other departments and customers.
What is your policy on side work?
Strictly family cars only
Are there any other unique features of the work environment worth noting?
Audi Magma society dealership Highest CSI and Academy completion in the area! We are one of the highest performance Audi service departments in the country!
Do you offer any skills training or continuing education opportunities?
Yes! We offer onsite training, OEM training, pay for certifications as well as sent our Technicians for opportunities for paid off-site trainings. We also offer educational opportunities, through our MileOne benefits program, for our Technicians families with our MileOne Scholarship program.
Can you describe opportunities for career growth at your business?
We take career growth seriously and we value promoting from within. You will work closely with your Shop Foreman and Service Manager to create a learning plan to identify areas of opportunity and an individualized development plan to get where you want to be. You will have consistent meetings to ensure you are on the right track to get you to your goal.
Can you describe your performance review process?
We do formal performance reviews every year, but feel that more frequent informal meetings increase transparency and understanding for both our employees and management. We want to hear from you! We want you to hear from us! Everyone within our shop will be in the "know".
What type of safety training is required?
We take safety seriously and maintain the highest level compliance. We require all of the safety training.
Can you describe how Techs work with and mentor younger techs?
Our shop works on teams consists of Technicians with all levels of experience. All Technicians work together to troubleshoot and learn from each other. We have a tenured Technician team who enjoy mentorship - they enjoy working with Technicians who want to learn and grow. Training and mentoring is a CORE fundamental of why our shop is different than other locations.
How does your shop get involved with the local community?
Absolutely! Our GM is notorious for dressing up in a chef hat to serve food to the Ronald McDonald House and local trade schools... through the MileOne Cares program we donate millions of dollars to local charities. See more details here: https://www.mileonecares.com/?_cl=6Djh0uKcxJpmsn0gzBscL9Mh
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We are very active with local technical schools both at the high school and trade school level. We participate in advisory boards, job fairs, lunch & learns, site tours as well as donate parts and cars to the schools.
Do you phone screen applicants before doing in-person interviews?
Yes, it's important for us to phone interview candidates to ensure any general questions are answered.
What do your in-person interviews entail?
Meeting with the following people: Service & Parts Director Shop Foreman General Manager As well as a tour of the facility including the service, parts and sales departments. It is important for our team to understand how everyone works together to ensure a high preforming and autonomous team.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We conduct a background and drug test. Additionally, we do require a driving record review with no more than 2 moving violations. We do not do personality testing.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
Not at this time, however, we do verify any provided accreditations as well as review any customer service reviews.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
7 days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
The full hiring process is dependent on the candidate and needs of the business. The could be anywhere between 24 hours - 30 days.
Entry-Level Technician
Pay Range: $19.00 - $22.00/hour
Technician Incentive Programs* Competitive pay $19.00 - $22.00 per hour – including annual performance reviews State of the art, temperature regulated facilities Positive, success driven work environment Continued training opportunities; we pay for ASE's & State Inspection Certification! 401K employer match Paid Time Off Health, Dental, Vision & Life Insurance
Audi Technician
Pay Range: $25.00 - $35.00/hour
- Competitive pay with the earning potential of $100,000+ ! - Based on previous Brand Experience $25.00 - $35.00 flat rate hour + KPI Bonus (AVG KPI $2.00/hr) - State of the art, temperature regulated facilities - Great tenure with little to no turnover - Official EV Audi Sport dealership - Technician Incentive Programs - Positive, success driven work environment - Areas top preforming Parts department onsite - Continued training opportunities; we pay for ASE's & State Inspection Certification!
- Health Insurance Offered
- MileOne offers three medical options through UnitedHealthcare. All plans include prescription drug coverage and they cover essential preventive care at no cost to you when you visit in-network providers. We have 3 plans to choose from - - Plan 1 (Low Deductible) - Plan 2 (High Deductible) - PPO Plan Options 1 and 2 are High-Deductible Health Plans (HDHPs), which can be a good fit if you expect minimal healthcare expenses and want to save pre-tax dollars using a HSA. HSA: • If you enroll in medical plan Option 1 or Option 2, MileOne will contribute $300 (individual) or $600 (family) annually to your HSA to help you build your savings! You contribute to your HSA through payroll deductions. • HSA funds become available as you contribute. MileOne contributions are made as a lump sum payment as soon as your account number is available. • You can use the funds in your HSA to pay for office visits, lab tests, prescriptions, dental and vision care, and even some drugstore items for yourself and your tax dependents. • You must elect the HSA during enrollment and make a contribution to receive the contribution from MileOne. • You must be enrolled in a high-deductible health plan (HDHP), like Option 1 or Option 2, to be eligible. Plan Option 3 is a PPO and offers more predictable costs if you need more frequent care. The PPO plan offers flat-dollar copays for office visits, urgent care, prescription drugs and some other healthcare services. These copays count towards both the annual deductible and out-of-pocket maximum. Instead of meeting your deductible before the plan pays its share (coinsurance), you pay copays when you need some types of care. The plan also covers in-network preventive care at no cost to you and has coinsurance after the deductible for the types of care that don’t have copays. The following chart compares the basic features of the three plans.
- Dental Insurance Offered
- Our dental coverage, offered through UnitedHealthcare, provides cleanings, exams and x-rays. If there is a problem, your plan will help with the cost of dental work. Our plan includes coverage for both in-network and out-of-network providers, although you’ll save money by staying in-network.
- Vision Insurance Offered
- Vision coverage helps with the cost of eyeglasses or contacts. Even if you do not need vision correction, an annual eye exam checks the health of your eyes and can even detect more serious health issues such as diabetes, high blood pressure, high cholesterol, and thyroid disease. We offer vision coverage through Davis Vision. Our plan includes coverage for both in-network and out-of-network providers, although you’ll save money by staying in-network.
- Retirement Plan Offered
- MileOne offers two plans to help you save for retirement. The Traditional 401(k) is pre-taxed while the Roth 401(k) is after-taxed. Both plans offer the convenience of contributing through automatic payroll deductions. MileOne’s 401(k) plans are administered by Empower.
- Sick Leave Offered
- PTO is granted at each anniversary year. PTO can be utilized for any type of employee absence including vacation, sick, or personal time. PTO begins accruing upon your hire date and continues to accrue biweekly. PTO is not eligible for use until after your 90th day of employment. Part-time employees can carry over unused PTO on their anniversary date up to the maximum. Please refer to the employee handbook in Workday Learning for more details about this benefit.
- Vacation Offered
- PTO is granted at each anniversary year. PTO can be utilized for any type of employee absence including vacation, sick, or personal time. PTO begins accruing upon your hire date and continues to accrue biweekly. PTO is not eligible for use until after your 90th day of employment. Part-time employees can carry over unused PTO on their anniversary date up to the maximum. Please refer to the employee handbook in Workday Learning for more details about this benefit.
- Paid Holidays Offered
- We recognize 7 major holidays in which our location is closed.
- ST / LT Disability Offered
- Disability benefits help replace a portion of your income if you are unable to work because of a non-work related illness or injury. These benefits are provided by UnitedHealthcare. We offer two STD options with the maximum benefit period of 13 weeks or 26 weeks.
- Life Insurance Offered
- Life and accidental death and dismemberment (AD&D) insurance through UnitedHealthcare helps protect your dependents’ financial security against the unexpected. Basic Life and AD&D MileOne provides full-time employees with a basic life and AD&D insurance benefit of one times your annual salary up to a maximum value as determined by one’s position. This benefit is provided at no cost to you. The amount of your basic life benefit will reduce when you turn age 65. If your death is an accident, your beneficiary will receive an additional one times your basic life insurance amount. For an accidental dismemberment, your benefit is a portion of your accidental death benefit. Voluntary Life and AD&D Full-time employees are eligible to purchase voluntary life and voluntary AD&D benefits through UnitedHealthcare for yourself and your dependents. • You pay the entire cost at group rates on an after-tax basis. • Rates are based on your age. • You must be enrolled in voluntary life to enroll your spouse or child(ren) in this coverage.
- Uniforms Offered
- We provide uniforms as well as laundry services
- Other Offered
- Employee Assistance Program (EAP): MileOne recognizes that personal and family problems can impact your life at home and at work. That’s why we offer the EAP through BHS to give you access to help when you need it most. The EAP is completely confidential and free for you. BHS counselors are not associated with MileOne Autogroup. Your entire conversation is confidential and will not get back to your manager, our HR Business Partners, or anyone at MileOne. Use the EAP when you need help with things like: • Family, parenting or relationship concerns • Child or elder care • Financial questions • Depression, stress and anxiety • Legal issues • Grief and loss • Drug or alcohol abuse • Will preparation (extra fees apply) The NextMile Scholarship Program: MileOne offers a scholarship program for employees and their immediate family members. Qualified recipients will receive a renewable $2,500 scholarship toward their education at an accredited 2 or 4-year college, university or trade school of their choice. For eligibility requirements and application deadlines please visit MileOneCares.com. Applications are accepted between April 15 and June 1, annually. Employee-Nominated Contributions: MileOne cares about giving back to the community because it’s our community too. At MileOne, philanthropy is a key component of the company’s mission and vision. Between manufacturer-based fundraisers, monetary gifts and corporate partnerships with charities, we have donated millions of dollars and thousands of hours to local causes. Our philanthropic program, MileOneCares is committed to creating impactful partnerships with non-profit organizations who are transforming lives. The purpose of these grants is to empower employees by funding causes to which you are personally connected. Our employees are central to this work and we invite you to apply for grants on behalf of non-profits that you actively support. MileOne Support Fund: “Taking care of our employees is an essential part in shaping a positive workplace and building a successful company.” - Steve B. Fader, CEO & President. The MileOne Support Fund’s mission is to provide financial assistance to eligible MileOne employees in times of disaster or emergency hardship. Grants made from this fund are managed solely by BHS Care coordinators and not MileOne. The MileOne Support Fund is funded by employees for employees. Your contributions are imperative for the success of the program. We encourage you to contribute if you’re able to, and keep in mind that you can change your contribution amounts throughout the year. MileOne employees have the option of contributing to the fund directly from their paycheck. Employee Purchase Program: The Employee Purchase Program (EPP) promotes special pricing on all sales and service purchases to full and part-time employees and their immediate family members. It also includes greater access to a high-level, personalized service to help guide the purchase and service experience. Milestone Recognition Program: Milestone Recognition Program is a company-wide anniversary program where we celebrate and commemorate an employee’s dedication and success at MileOne. Employees are recognized as important milestones are achieved. All MileOne employees who have been with us for 5 years, and every 5-year increment thereafter, receive a gift during our annual milestone celebration as a token of our gratitude for loyalty and dedication to the success of MileOne. The Milestone recognition Program takes place annually in the fall. Earned Wage Access: MyFlexPay is a comprehensive financial well-being app that will allow you to access up to 40% of your earned wages prior to payday. This benefit is designed to help eliminate the need to pay late or overdraft fees and avoid resorting to payday loans to cover unexpected expenses. This benefit is available to all MileOne employees except those who are on a Draw Only plan. Employee Wellness Resources: MileOne brings you content focusing on healthy living. In Workday Learning you can find articles ranging anywhere from financial resources to physical activities or food recipes. In addition to the content on Workday UnitedHealthcare (UHC) also offers wellness support such as: living with diabetes, maternity support, and more, at no cost to you. Maven: Maven offers FREE virtual support for reproductive and family health. It is designed to assist you through the most vulnerable and joyful life stages. You and your partner have free access to Maven for pregnancy and postpartum support and guidance. Your membership includes: • 24/7 personalized support from a dedicated Care Advocate • Virtual appointments and messaging with providers • On-demand classes, groups and articles for expert guidance you can trust Hinge Health: No matter where you have pain, Hinge has you covered. Conquer back and joint pain without medication or surgery. Hinge Health provides all the tools you need to get moving again from the comfort of your home. Child and Family Behavioral Health Coaching: When one person struggles, an entire family can be impacted. That’s why Bend Health’s care teams put your whole family at the center. Bend Health provides comprehensive mental health care for kids, teens, young adults and their families. Coaching is available for FREE to families with children ages 1–17
Shop Talk
This shop has not yet added any Shop Talk posts.