Audi Annapolis - Technician Jobs in Annapolis, MD

We have technicians in two separate locations, a short walk across the street and both are fully climate controlled. With heat and A/C.

Our technicians are currently split between 3 teams, of approximately 5 techs each, with 2 advisors per team. Team leaders dispatch work, and assist their teams with diagnosis and guidance to get the work out most efficiently, while maintaining production and not allowing any tech to flounder with work they are stuck on. We have a salaried Shop foreman who can step for assistance, or completely take over a job as needed.

Technicians work 8am-5pm weekdays, with one Saturday every 4 weeks. Saturday is 8-3 Service department hours are 7:30 to 6. Advisors and service appointments start at 7:30 so when techs arrive, they have repair orders waiting for them to start their day running.

Audi specific tools, special tools, and diagnostic equipment. Techs are expected to supply their own hand tools, to include any power tools they require to do their job. All stalls are plumbed with air so you can work with air tools or battery operated tools.

We have a large breakroom, that has seating for 12 or more employees. It has a full sized refrigerator that is cleaned out every Friday. A microwave oven, and toaster oven, as well as a sink to wash out your dishes. TV in breakroom as well

Main shop has 13 technician bays, with an additional 2 dedicated quick lube bays, and an alignment rack. Secondary shop has 10 lift bays, 4 flat stalls, and an alignment rack.

Approximately 800-900 repair orders per month, including quick lube, and internal.

We use X-Time to communicate between techs, parts department and advisors. Techs input their repair estimate into X-Time a parts counter person will fill out the parts estimate , advisor will present the estimate to the customer, and approve or deny the work in X-Time. After work is approved, parts will order or collect the parts and deliver to tech's workspace.

Side work is allowed on tech's vehicles, of any make or model. Audi's are only allowed if owned by tech, employees, or immediate family members of the technician working on the car. Shop hours are after 5, Tuesdays, and After 3 Saturdays. Exceptions are made on a case-by-case basis if it will affect a Tech's ability to get to work.

We are a very welcoming shop to work in, we have plenty of work to go around. Tech's are all very helpful to each other and every effort is made to keep a low stress work environment. We hire as much based on an individual's ability to fit into our shop atmosphere, rather than just hiring to fill bays. It is important we not bring in negative attitudes or troubled employees. We are hiring for the long term, not immediate need. We want you to grow with us, and contribute to making the team better, not just be an individual with no ties or desire to grow here.

Audi has several training programs to get tech's quickly up to speed, we are very active with the Audi training program. We currently have 3 Audi Master technicians on staff, as well as two Guild member techs. Which is the highest level any Audi tech can reach. in 2024 we were the first Audi dealership in the country to achieve a 100% trained staff, our requirement was 85%. We believe in overachieving with regards to training.

We will always offer any opportunities to current employees as they come up. If you want to grow with us, we want to grow with you.

Our performance review process focuses on growth and collaboration. Apprentice or quick lube techs learn hands-on by working with senior technicians, gaining experience through real-world training. We hold informal conversations and meetings to provide feedback, discuss progress, and address areas for improvement. This approach ensures continuous development in a supportive environment.

Standard OSHA safety training necessary to operate shop equipment.

We currently have three team leaders. Team leaders all take on an apprentice who works directly with that team leader. Apprentices are chosen by the team leader so the best possible personality match is achieved. We don't put a time line on this process it is entirely up to the apprentice. If you are a quick learner we may move you to a full tech position in a month or two. If you need a bit more time working as an apprentice that is ok too. Our goal is that when you transition to a flat rate technician you are fully capable of making a good living and not stress about turning hours if you weren't ready to make the leap to flat rate tech.

Currently, our shop does not have any formal involvement with the local community.

Currently, our shop does not have any formal involvement with the local community.

Yes, I have found a quick ten-minute phone conversation with a potential candidate can save both parties a lot of time if the candidate might not be a good fit with our staff.

I prefer to do it as casual as possible, often times with one of our team leaders or shop foreman sitting in. This is a chance for us to get to know you, as well as answer questions you may have about our shop and team.

We do a basic background check, and our insurance company will run your driving record.

We do not do a skills assessment, i you are applying as a experienced Audi technician the interview will include questions to access your experience level.

Generally next day, we will have a good idea of whether or not you are a good fit for our team by the end of the interview.

We will conduct a short phone interview, approximately 10-15 minutes, if that goes well, we will schedule an in-person interview. Depending on availability for these two interviews, the entire process usually takes a week or so.

This is an entry level position, to enable a new technician the opportunity to get his foot in the door, and work his way to becoming a fully certified Audi technician. Pay is based on prior experience, and training.

Pay based on a biweekly salary as well as commission with easily attainable goals designed to reward rather than punish. Commission based on percentage of gross sales, CSI, email collection, and MPI spiffs. Numbers shown are actual gross yearly pay our staff writers have achieved in 2024. Pay plan is easy to understand, not a bunch of complicated formulas some stores use to limit your income potential. Pay plan doesn't change on a whim as some do. Our intent is to support you in earning the best wage you can, with a clear pay plan meant to encourage, not discourage.