Carr Subaru - Technician Jobs in Beaverton, OR

Top Shop for Technician Jobs in Beaverton, OR

Photos

  • Meet Our Main Shop Advisors! 
From left to right: Brandon Palmer, Bob Thompson, Eric Gonzalez, Shelby Weida, Angeline Desquesnes, Jake Nielson, and Jesse Leinweber
  • Meet Our Express Advisors!

From left to right: From left to right: Todd Carreira, Teja Prakki, Curtis Staples, Tiffany Neil, Andrew Mallea, Riley Nordstrom & Cody Blandin
  • Sales
  • Service Shop #2
  • Main Shop
  • Alignment Rack
  • 100 Best Companies Again!
  • #1 Medium size business!
  • Carr Subaru earned it's way into this club!
  • Donating over 100K to the Child's Center at Providence Hospital for Fragile Children.
  • Receiving an Award from Subaru of America.
  • Receiving an award from Subaru of America.
  • One of our Hiring Fairs!
  • Helping Plant trees at our local green space by Carr Subaru.
  • Paint Night with the Ladies of Carr Auto Group!
  • Another year, another check! We help more kids!

Under The Hood

Is the shop heated? Air conditioned?

Our back shop, Lube rack and Service drive are all heated during the cold Winters. During the Summer we have "Big Ass Fans®" throughout the shop and service drive to help keep the temperature down.

What is the size of the team I’d be working with?

Our current team consist of 5 Engine Shop Technicians, 8 Back Shop Technicians, 10 Main Shop Technicians including 3 Apprentices. Additionally we currently have a team of 10 full time and 2 part time Express Techs.

What are the shop hours and what are the shift timeframes?

The service department here at Carr starts bright and early at 7:00 am and we keep the doors open until 7:00 pm. Most of our technicians start at 7:00am and end their day around 4:00pm other techs prefer to come in at 8:00am and clock off at 5:00pm.

What tools does the shop provide that are available for all technicians to use?

We provide special tools needed for special repairs on Subarus. We will supply basic tools needed for express technicians.

What type of break room facility is provided?

A lunchroom is available for all our employees. A Large Refrigerator, Microwave, and T.V. are available all day. In our customer lounge we have a self serve espresso machine and water machine.

How many bays does your shop have?

Our Engine shop consists of 5 bays, our Back shop consists of 8 bays, our Main shop consists of 11 bays including a "Hunter Alignment Rack". Our Express Department consists of 4 bays inside of our Main shop. We also have 2 flat stalls.

How many repair orders do you average per month?

This year each month our RO count keeps going up, year over year. We averaged about 3200 a month for the first half of the year.

What is your parts ordering process?

Electronic ordering process

What is your policy on side work?

Side work for personal vehicles as well as family and friends is allowed in our shop. Our only requirement is that there be an RO open and all shop rules are being followed.

Are there any other unique features of the work environment worth noting?

We are the busiest Subaru shop in the Northwest! We are a family owned dealership group that treats our employees like family. We like to have fun while staying busy. 40% of our employees have been with Carr for 10 years or more!

Do you offer any skills training or continuing education opportunities?

We offer Subaru training at the Subaru headquarters in Portland. We will also pay for all passed ASE tests.

Can you describe opportunities for career growth at your business?

We have multiple technicians here who started as car porters who are now Master Technicians. We always prioritize promoting from within the company.

Can you describe your performance review process?

Technicians are coached through and checked on a monthly basis. Reviews based on performance can be semi-annually or annually.

What type of safety training is required?

The is a numerous amount of training that has to be completed every year from OSHA.

Can you describe how Techs work with and mentor younger techs?

Our apprentices are assigned to one of our Master Technicians or Lead Technicians depending of the what specialty the apprentice is being trained for. i.e. Electrical, Engine, or EV.

How does your shop get involved with the local community?

We try to be as involved as possible with our community. We currently make contribution to Albertina Kerr, The Childs Center, NWABA, St. Mary's home for boys and the Local Beaverton School District.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We have a partnership with Subaru University at the local Community colleges to integrate students into the profession.

Where do you see the shop in five years?

This year of 2023 has been absolutely incredible. Our staff continues to grow and become more efficient every year. Our community is constantly growing, bringing in new face every month. We only hope that our impact in the community continues to grow as well as helping more student and individuals in joining the Automotive Industry.

Is there anything else you’d like to mention about career development and community?

Carr Auto Group has made the 100 Best Companies list 11 times now and 5 times on the Oregonian's list of Top Workplaces! (they have only had it 5 years!)

Do you have an application form and how long does it typically take to complete?

Our application takes about 15 minutes to fill out.

Do you phone screen applicants before doing in-person interviews?

We do a light screen to see if candidate would be a fit here.

What do your in-person interviews entail?

Our service manager interviews our applicants and as well as our shop foreman. If the service manager wants to move forward, the applicant is sent to the HR Director for the final interview.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform background checks, drug screen and driving screening.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

no.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

After meeting with the HR Director for the final interview, the applicant will know if he/she is proceeding further in the process.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

3-5 days

Service Manager Pay Range: $100,000.00 - $150,000.00/year

Salary plus Department's Profit Bonus.

C Level Technician Pay Range: $36,000.00 - $60,000.00/year

Flate rate.

Collision Technician - A Level Pay Range: $60,000.00 - $150,000.00/year

Flat Rate,

Collision Technician - B Level Pay Range: $60,000.00 - $75,000.00/year

Flat Rate.

Collision Painter Pay Range: $60,000.00 - $150,000.00/year

Flat Rate.

Collision Prepper Pay Range: $31,200.00 - $50,000.00/year ($15.00 - $24.04/hr)

Hourly.

A Level Technician Pay Range: $90,000.00 - $160,000.00/year

Flat rate.

B Level Technician Pay Range: $50,000.00 - $90,000.00/year

Flat rate.

Service Advisor Pay Range: $60,000.00 - $140,000.00/year

Small salary, plus commission based on sales, plus CSi bonus.

Lube Technician Pay Range: $17.00 - $20.00/hour

Hourly.

Student Tech / Apprentice Pay Range: $17.00 - $20.00/hour

Hourly

Health Insurance Offered
We offer an Open Network Medical plan with a $1500 deductible.
Dental Insurance Offered
Dental insurance through Equitable
Vision Insurance Offered
We offer vision insurance.
Retirement Plan Offered
401K with a 2% match
Sick Leave Offered
40 hours sick leave per year
Vacation Offered
40 hours vacation At Date of Hire 80 hours vacation after 1 year 120 hours vacation after 7 years 160 hours vacation after 15 years
Paid Holidays Offered
We provide 5 paid holidays, Christmas Day, New Year's Day, Memorial Day, Labor Day and 4th of July.
ST / LT Disability Offered
We pay for short term disability and you can buy up on both short/long term.
Life Insurance Offered
We offer $10,000 life insurance policy and you can buy up on life insurance.
Uniforms Offered
We pay for uniforms.
Other Not Offered

Monthly Poll Question

Answer a poll question for a chance to win $500 plus $500 for a local High School.

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What is everyone most excited about for summer this year?

Shop Talk

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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

Last month, we partnered with TruVideo to enhance our customer service. This collaboration allows our technicians to send video Multi-Point Inspections directly to customers. We are thrilled about this transition as it marks a significant leap forward in our service capabilities. By providing customers with video inspections, we can enhance transparency and build greater trust. Customers will be able to see firsthand the exact issues our technicians identify, which helps demystify the repair process and ensures they are fully informed about the condition of their vehicles. Moreover, we anticipate this move will significantly improve our repair rates. Seeing is believing, and by visually demonstrating the necessity of repairs, we expect to see a 10-15% increase in acceptance rates. This boost not only benefits our business but also ensures that our customers' vehicles are maintained to the highest standards of safety and performance.

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We are thrilled to announce that our Technician of the Month is Greg Campbell. Greg is not just a Technician Specialist; he also plays a vital role as one of our dispatchers. With over 13 years of dedicated service, Greg has proven to be an invaluable member of our team, offering mentorship and guidance to our newer technicians.

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Top Shop Challenge: With MLB season fully underway, does your shop ever do team outings to a game? Even if it's not an MLB game, what other things do you do with the team?

Here at Carr, we believe in recognizing excellence with excellence. This past weekend, we had the pleasure of treating our hardworking BDC (Business Development Center) team to an unforgettable outing at Top Golf! Our BDC department may work behind the scenes, but their impact is nothing short of remarkable. From scheduling appointments with precision to ensuring our customers are informed about upcoming services and discounts, they are the backbone of our customer satisfaction efforts. A huge thank you to both BDC offices for your unwavering dedication and commitment to excellence! Your efforts truly make a difference.

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Ray, a seasoned service technician at Carr Subaru, who brings a wealth of experience and passion to the automotive industry. With a decade of dedicated service, Ray's journey began during his formative years, sparked by a fascination with cars that led him to explore a career path in auto maintenance.

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Top Shop Challenge: Let's hear it for the service team. Share an example of a team member going above and beyond for a customer recently.

Meet Andrew Mallea, a stellar member of our team at Carr Subaru. With over three years of dedicated service under his belt, Andrew has distinguished himself as one of our Top Express Advisors. His commitment to exceptional customer service hasn't gone unnoticed. Time and again, customers have sung praises of Andrew's professionalism and attentiveness. In fact, he stands out as the only advisor from last quarter to achieve an outstanding 98% satisfaction rating on surveys—an achievement that speaks volumes about his dedication and skill. One delighted customer shared, “Andrew is such a wonderful person to be greeted by. He is great at communicating what will be done during my service, he then checks in to suggest things that could be helpful or may need to be addressed, and when I pick up my vehicle he does an amazing job of explaining the work that has been completed.” Andrew's ability to effectively communicate with customers, offer insightful suggestions, and provide clear explanations sets him apart as a true asset to our team. His unwavering commitment to delivering top-notch service reflects positively on Carr Subaru, making him an invaluable member of our family. We're fortunate to have Andrew on board, consistently exceeding expectations and leaving customers thoroughly satisfied with their experiences.

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Top Shop Challenge: Does your shop help out any local schools? Share some of the things you do to help fuel the next generation.

Carr Subaru is proud to extend our support to the PCC Sylvania automotive program by volunteering our time to assist in the interview process for graduating students embarking on their careers in the automotive industry. Our team dedicates effort to critiquing students' presentation portfolios, encompassing resumes, completed projects, ASE certifications, communication skills, and tools acquired during their academic journey. Through constructive feedback, we aim to provide students with invaluable real-life insights to enhance their potential as desirable candidates for employment within automotive repair shops. Furthermore, Carr Subaru is equally committed to bolstering the PCC Mt. Hood automotive Subaru U program. We've actively engaged with this initiative by not only hiring but also sponsoring three talented students from the program. By retaining these individuals in employment at Carr Subaru while they pursue their education, we facilitate a seamless and continuous pathway for their professional development. Our goal is to nurture their skills and provide a supportive environment that encourages growth, ultimately leading to full-time employment upon program completion. At Carr Subaru, we believe in investing in the future of the automotive industry by empowering students with practical experiences, mentorship, and career opportunities. Through our partnerships with esteemed educational institutions like PCC Sylvania and PCC Mt. Hood, we remain dedicated to shaping the next generation of automotive professionals and fostering a thriving community within the industry.