Midwest Transit Equipment, Inc.
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Service Tech Journeyman
Hourly Position Must be self-motivated and willing to learn. | Must be physically capable of performing the duties of technician per dealer requirements. | Must possess a current and valid driver’s license. | Must accept success and failure as learning opportunities. | Posses good communication skills. | Display the ability to work in a team environment. | Must be able to adjust to multiple demands and shifting priorities and be responsive and flexible to best serve the issue at hand. | Perform other duties and responsibilities as requested by Manager. | Assist other technicians. | Maintain a safe and clean work environment. | Ensure that customer’s vehicles are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. | Accountable for all dealership-owned tools and manuals. Identify issues with specialty tools and communicate to management. Make recommendations for tool replacement and inventory control. | Participate in manufacturer-sponsored training programs, schools, and events. | Perform unsupervised work on ALL repair orders with efficiency and accuracy, in accordance with dealership and factory standards. | Complete ALL repairs within specified times. | Diagnose, troubleshoot, and repair non-typical vehicle issues. | Engage with external manufacturers and warranty contacts to maximize reimbursement of services. | Examine assigned vehicle to determine if further safety or service work is required or recommended. | Consult with service advisor about status of the vehicle repairs. | Provide technical expertise and guidance to all level of technicians. | Participate in manufacturer-sponsored training programs, schools, and events and make recommendations for other technicians within the shop. | Document all work performed and recommended on a repair order using accepted language. | Document all required information for successful completion of a warranty claim. | Road test vehicles for evaluation purposes specifically for noise, vibration, and harshness to determine needed actions. | Possess the ability to lead in a team environment. | Possess great time management and organizational skills. | Must own a complete set of tools.