Bob Moore Collision
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Position Summary The primary responsibility of this position is to ensure that all used vehicles are cosmetically reconditioned and new cars are prepped and cleaned for delivery. Core Responsibilities Responsibilities described in this section are fundamental to success in this position. • Prepare vehicles inside and out prior to detail • Wash and wax all customer vehicles as required • Ensure that interior surfaces, including upholstery, carpet, floor mats, and trunk area is treated for spots and vacuumed and cleaned • Treat leather upholstery as appropriate • Remove all labels, stickers and plastic from vehicles • Ensure that excellent customer service is a high priority in all job functions • Follow all safety guidelines, policies and procedures including proper handling of hazardous materials. • Report any incident to manager immediately • Other responsibilities as assigned Minimum Qualifications The requirements listed below are the minimum degrees, certifications, knowledge, skill, and/or ability required of this position. • GED or High School Education preferred • Previous auto detailing experience preferred • Valid driver’s license and ability to maintain a clean driving record Knowledge, Skills and Abilities The requirements listed below are representative of the knowledge, skill, and/or ability required. • Good interpersonal, time management and organizational skills • Ability to identify and achieve targeted goals • Excellent written and verbal communication skills and the ability to understand verbal and written instructions and warning labels • Ability to work well with a range of individuals • Ability to prioritize multiple jobs • Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience • Ability to work independently and/or as part of a team • Ability to effectively respond to inbound and outbound phone calls • Strong attention to detail, professional demeanor, and a positive ‘can do’ attitude Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear • The employee is frequently required to sit; use hands to handle or feel; reach with hands and arms; climb or balance and stoop, kneel or crouch • The employee will frequently be exposed to neck flexion/extension, head/neck rotation, awkward shoulder/arm positions, and frequent and/or sustained awkward wrist positions. Access during repairs can place the body in awkward positions • The employee is required to walk on slippery surfaces majority of the time and must be able to walk on even and uneven surfaces • The employee must regularly lift and/or move up to 25 pounds, and frequently required to lift up to 50 lbs and the employee is occasionally required to lift in excess of 100 lbs with proper assistance • The employee will frequently be exposed to loud noises and must be able to locate and discriminate sounds in this loud environment • Specific vision abilities required by this job include close vision and distance vision • Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle Working Conditions The work environment characteristics described here are representative of those one may encounter while performing the essential functions of this job. • While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to fumes or airborne particles; extreme cold and extreme heat. The noise level in the work environment is usually moderate to loud. Travel Requirements The travel requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee may be required to travel within or outside the area. Travel for this position is infrequent. Note: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skill required by employees in this position. The job description is not a contract between Bob Moore Management Company, LLC and the employee. Bob Moore Management Company, LLC is an at will employer. The job description duties may be changed at the discretion of the company and/or the company may request the employee to perform duties that are not listed on the job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.