Hamilton Honda
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Service Advisor
Are You a Top Performing Service Advisor Looking for a Better Opportunity?
Time to make your move! Rare Opportunity at Hamiton Honda!
BEST SERVICE ADVISOR JOB EVER!
Hamiton Honda, part of the Lithia & Driveway family of dealerships, is searching for a talented Service Advisor to join our amazing team! We are busier than ever, and have an immediate need for an experienced, high performing Service Advisor with a proven track record of success selling service work while providing outstanding customer experience.
If you are interested in working in an employee-centric environment that offers tremendous earning potential, benefits, and career advancement, APPLY NOW!
Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keeping customer informed of service specials, completion times and service expenses.
What are we looking for?
- Experience as an automotive Service Advisor.
- Honda Certified Service experience, a plus!
- Active listening skills to assess needs and relate technical information back to the customer.
- An understanding of the mechanical and technical
- Computer proficiency. Experience with CDK a plus!
- Excellent written and oral communication skills.
- Strong attention to detail.
- Team player
- Polished and professional
- Valid Driver’s License with acceptable driving record
What we offer:
- Aggressive pay plan with high earning potential
- Tremendous product & inventory
- Ongoing training
- Growth opportunities (we promote from within)
- Full benefits, including Medical, Dental, Prescription, Life Insurance, 401(k) etc.
We are an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.