Haaker Equipment Company - Technician Jobs in Phoenix, AZ

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Haaker Equipment Company

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Field Service Technician

JOB TITLE: Total Clean Field Service Mechanic

REPORTS TO: Branch Manager and Branch Supervisor

HOURS AND PAY SCHEDULE: Normal hours are 7:00AM to 3:30 PM Monday through Friday. This position is non exempt.

JOB SUMMARY: This position is of the Journeyman level skill. Requires individual to work under the supervision of the Branch Manager and closely with the Branch Supervisor. Individual will receive work assignments and schedule on a daily basis. Perform assigned tasks per schedule and process all required documentation.



  • Perform repairs to customer’s equipment at customer locations.
  • Fill out required field reports, track travel time, document time on jobs.
  • Prepare for field service jobs by loading required materials and parts to perform work at customer location.
  • Keep log books current if driving a commercial vehicle.
  • Perform pre trip vehicle inspection on daily basis before leaving shop.
  • Interface with customers at customer location; provide copy of field report to customer. Advise customer of job status before leaving customer location.
  • Branch Manager and Branch Supervisor of any issues or complications while in the field.
  • Diagnose and perform repairs.
  • Inspect customer’s equipment to determine if additional work is required.
  • Complete repairs as outlined with efficiency and accuracy.
  • Save and tag parts per factory warranty guidelines if a warranty repair.
  • Create parts list for required repairs.
  • Perform preventative maintenance on customer’s equipment.
  • Read and understand electrical, hydraulic, and pneumatic schematics and drawings.
  • Advise Branch Manager and Branch Supervisor if additional work is required or items listed on service order are not needed.
  • Advise Branch Manager and Branch Supervisor if repairs cannot be completed within time frame promised.
  • Perform work at shop when field service jobs are complete.
  • Keep service vehicle clean, organized and ensure all equipment on service vehicle is in proper operating condition.
  • Maintain accurate vehicle parts inventory.
  • Keep up to date with factory training, tech tips and service bulletins.
  • Follow all company safety policies and procedures, report any safety issues and accidents to manager.

QUALIFICATIONS: 2-5 years experience working on hydraulic, pneumatic and electrical systems or heavy equipment maintenance experience. Ability to diagnose and troubleshoot equipment systems. Ability to identify component failures, worn or damaged parts and perform quality repairs. Ability to communicate clearly and professionally with customers and answer customers questions. Ability to work independently, perform multiple tasks, and follow up while at customer’s location. Maintain a professional appearance and represent the company in a professional manner.


  • Ability to diagnose and troubleshoot equipment systems.
  • Must have and maintain a clean driving record.
  • Ability to lift and carry up to 75lbs.
  • Must be able to stand, stoop, squat and sit for long periods of time as repair requires.
  • Must be able to work overhead for extended periods of time.
  • Must be able to push and/or pull with up to 25lbs of pressure.
  • Ability to grasp and hold tools with both hands as repair requires.
  • Must be able to supply your own tool box.


  • 5+ years of mechanical experience working on hydraulic, pneumatic and electrical systems, or equipment maintenance experience.

At Haaker Equipment Company, our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. Haaker is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protect under federal, state, or local law. Haaker Equipment Company will reasonably accommodate qualified individuals with a disability so that they can perform the essential function of a job unless doing so causes a direct threat to the individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation and/or if the accommodation creates an undue hardship to Haaker Equipment Company. Contact the HR Manager with any questions or requests for accommodation.


About Haaker Equipment Company:

Heavy Equipment Dealership with five branches across three states (California, Nevada and Arizona).
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