ATG Tri State Truck Center - Technician Jobs in Shrewsbury, MA

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ATG Tri State Truck Center

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Emergency Road Technician

Sign on Bonus up to $6,000!!! 

Advantage Truck Group is currently seeking an Emergency Road Technician to join the team in Shrewsbury on a full-time basis. This role is responsible for roadside, on-site repairs and the maintenance of diesel and gasoline engine industrial trucks according to dealership and factory specifications. The technician is expected to have extensive knowledge regarding medium- and heavy-duty engines. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. 

Duties and Responsibilities: 

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards and keeps abreast of manufacturer technical bulletins 
  • Diagnoses cause of any malfunction and performs repair and Road tests vehicles when required 
  • Communicates with parts department to obtain needed parts 
  • Saves and tags parts of the job if under warranty or if requested by the customer 
  • Examines assigned vehicle to determine if further safety or service work is required or recommended 
  • Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time 
  • Documents all work performed and recommended on the repair order
  • Participates in manufacturer-sponsored training programs, schools, and events
  • Report’s machinery defects or malfunctions to supervisor 
  • Ensures that vehicle is kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle 
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received 
  • Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. 
  • Operates all tools and equipment in a safe manner and 
  • Reports any safety issues immediately to management 
  • Other tasks and duties as assigned

Requirements Requirements - Qualifications: 

  • Ability to handle heavy equipment and machinery 
  • CDL preferred, but not required 
  • DOT Medical Card is required 
  • Strong language and communication skills required and concise oral and written skills necessary

Education and/or Experience: 

  • Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. 
  • Two to four years related experience and/or training; or equivalent combination of education and experience. 
  • Automotive Service Excellence (ASE) Certifications 
    • Brakes Certification for Medium/Heavy Truck 
    • Diesel Engines Certification for Medium/Heavy Truck 
    • Drive Train Certification for Medium/Heavy Truck 
    • Electrical/Electronic Systems Certification for Medium/Heavy Truck 
    • Gasoline Engines Certification for Medium/Heavy Truck 
    • Heating, Ventilation and Air Conditioning Certification for Medium/Heavy Truck 
    • Preventive Maintenance Inspection Certification for Medium/Heavy Truck 
    • Suspension and Steering Certification for Medium/Heavy Truck 

Compensation is based on experience. All Candidates must pass a CORI check, criminal background check, MVR check and a Drug and Alcohol test 

Great benefits, fantastic working culture and a growing, positive, hardworking environment. Are you ready to join the ‘We Know Trucks.’, team? 


Advantage Truck Group is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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