In this episode of WrenchWay Weekly, we discuss performance metrics. Watch the full episode, or review the episode highlights below. Are Performance Metrics a Good Measure of Technicians’ Work? A recent WrenchWay Insiders poll asked, “Are performance metrics (i.e., efficiency, hours billed, rework, etc.) an accurate representation of the work you do as a technician?”
In this episode of WrenchWay Weekly, we discuss DIY vehicle repairs and maintenance. Watch the full episode, or review the episode highlights below. Commonly Performance DIY Repairs & Maintenance A recent WrenchWay Insiders poll asked, “What repair/maintenance is most commonly done incorrectly by those that haven't been adequately trained?” Let’s review the responses: Installing electronics:
In this episode of WrenchWay Weekly, we discuss technicians’ favorite part of their job. Watch the full episode, or review the episode highlights below. Why Technicians Love the Industry A recent WrenchWay Insiders poll asked, “What do you love about working in the industry?” Let’s review the responses: Working with my hands: 40% Critical thinking:
In this episode of WrenchWay Weekly, we discuss how job burnout affects technicians. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked technicians, “Do you think you’re experiencing some level of job burnout?” Let’s look at the results. Yes: 69% No: 31% It’s not unusual for everyone to
In this episode of WrenchWay Weekly, we discuss female technicians in the automotive industry. Watch the full episode, or review the episode highlights below. Female Technicians in the Automotive Industry A recent WrenchWay Insiders poll asked, "How many female technicians does your shop/dealership currently employ?" Let's review the responses: None: 77% 1-2: 19% 3-5: 4%
In this episode of WrenchWay Weekly, we discuss what keeps technicians working at a particular shop or dealership. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked technicians, "What is the biggest factor that makes you stay working at a shop or dealership? Let's look at the results.
In this episode of WrenchWay Weekly, we look at technician certifications. Watch the full episode, or review the episode highlights below. The Importance of Technician Certifications A recent WrenchWay Insiders poll asked, “How important do you think it is for technicians to have certifications?” Let’s review the responses: Extremely important: 62% Somewhat important: 38% Not
In this episode of WrenchWay Weekly, we discuss what impedes technician productivity the most at work. Watch the full episode, or review the episode highlights below. What Affects Technician Productivity? A recent WrenchWay Insiders poll asked technicians, “What impedes your productivity the most at work?” Here were the responses: People: 31% Poor Processes: 27% Disorganization:
In this episode of WrenchWay Weekly, we look at technician onboarding and training. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked, “Based on your experience, how would you rate most shops’ or dealerships’ onboarding and training of new technicians?” Let’s explore the results, which are rated on
In this episode of WrenchWay Weekly, we discuss the biggest challenges confronted by new technicians. Watch the full episode, or review the episode highlights below. What Difficulties Do New Technicians Face? A recent WrenchWay Insiders poll asked, “What is the biggest challenge about being a new technician?” Here were the responses: Familiarization with Shop Processes:
