The Impact of Digital Tools on Fixed Operations Management
There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training
The Not-So Mobile Mechanic
Guest Blog Post by Josh Arnold, Master Technician Have you ever looked at your toolbox filled to the brim with years of collecting tools, and thought about packing it all up and moving halfway across the states? Neither did I, until a job offer came across the table that would
WrenchWay Top Shop Membership Helps Craig’s Car Care Recruit & Hire Technicians
If you have ever scrolled through WrenchWay Shop Talk, chances are you have seen a post or two by Craig Zale, CEO & ASE Master Technician at Craig's Car Care. Craig is a true star of Shop Talk, sharing engaging industry polls, shop update videos, and posts of his team!
Dealership Recruiting w/ WrenchWay & Hireology
WrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the absence of clear career
Service Department Communication
Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors. Watch
Hireology Partners with WrenchWay to Empower Dealerships to Hire Better Technician Talent Faster
Hireology, the top-rated applicant tracking system trusted by 1 in 4 automotive dealerships in the U.S., announced today a new partnership with WrenchWay, the only platform designed to connect technicians, service advisors, students, and instructors with top shops. The goal of the partnership is to help dealerships combat today’s technician
WrenchWay Releases New Automotive & Diesel Technician Compensation Tool
Technicians can now search pay rates across the country based on location, industry, type of shop, and years of experience. Recently, we conducted a survey to better understand the earning potential of technicians in different regions and throughout various stages of their careers. We received nearly 3,000 responses from
Creating Work-Based Learning Opportunities for Students
Sue Dickson, Founder of Give Me Ten, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, discuss the progress of collaborating with the industry to develop more meaningful work-based learning opportunities for students. Each individual's path in the automotive field varies, and not everyone is suited to become
Top Shop Spotlight: Woody Anderson Ford Starts New Technician Pay Plan
Recently, our Co-Founder & CEO, Mark Wilson, sat down with John Frazier, Service Director of Woody Anderson Ford to discuss their new technician compensation plan. Learn how their group prioritized their technicians, implemented this new pay plan, and how it has been paying off so far. Advocating for Specialized Benefits
Automotive Technician Stats—Demographics, Job Satisfaction, Industry Outlook, & More
What’s important to automotive technicians when looking for a new employer? What does job satisfaction look like for today’s automotive technicians? Using data from our latest Voice of Technician Survey along with a few other industry sources, we answer these questions and more below! Demographics There are over 592,000 automotive